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Found 1 from your keywords: author="Albanna, Muhammad Rifq...

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PENGARUH E-SERVICE QUALITY TERHADAP E-SATISFACTION PADA KONSUMEN TOKOPEDIA DI…

This study aims to determine the effect of E-Service Quality on E-Satisfaction on Tokopedia consumers in Palembang. The dimensions of E-Service Quality used consist of Reliability, Responsiveness, Trust, Interface Design and Personalization. This research uses quantitative methods with descriptive and causal research types. Sampling was carried out by distributing online questionnaires to 100 r…

Edition: -
ISBN/ISSN: -
Collation: xiii, 68 hlm.; ilus.; 29 cm
Series Title: -
Call Number: T742872022

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