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Found 1 from your keywords: author="Anindia, Yuri Yasmin"

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PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP KEPUASAN PELANGGAN PENUMPA…

This study aims to analyze the influence of customer identification, customer acquisition, customer retention, and customer development, both partially and simultaneously, on customer satisfaction of Sriwijaya Air airline in Palembang. The study uses a quantitative approach with a causal research type. Primary data were obtained by distributing questionnaires to 100 Sriwijaya Air passenger resp…

Edition: -
ISBN/ISSN: -
Collation: xviii, 113 hlm.; ilus.; 29 cm
Series Title: -
Call Number: T1913352025

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