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Found 1 from your keywords: author="Rahmayanti, Soumi"

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PENGARUH SERVICE RECOVERY TERHADAP KEPUASAN PELANGGAN PADA JASA PENGIRIMAN BA…

This study aims to determine the Effect of Service Recovery on Customer Satisfaction on J&T Express Freight Forwarding Services in Palembang City, either partially or simultaneously. This type of research is quantitative research. The population in this study is the people of Palembang City who use J&T Express freight forwarding services at least 2 times and have complained. The sample taken in…

Edition: -
ISBN/ISSN: -
Collation: xviii, 71 hlm.; tab.; 29 cm.
Series Title: -
Call Number: T578892021

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