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Found 1 from your keywords: author="Safira, Diana"

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PENGARUH E-SERVICE QUALITY, E-RECOVERY DAN E-TRUST TERHADAP RELATIONSHIP COMM…

The drastic decline in the number of visitors and the high number of consumer complaints against the Bukalapak marketplace indicate serious challenges in building and maintaining long-term relationships with users amid intense competition. This study aims to determine the influence of E-Service Quality, E-Recovery, and E-Trust on Relationship Commitment among Bukalapak marketplace users. Using …

Edition: -
ISBN/ISSN: -
Collation: xiv, 47 hlm.; ilus,; tab, 29 cm
Series Title: -
Call Number: T1837132025

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