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Found 1 from your keywords: author="Yanto, Dimas Hadi"
ANALISIS FAKTOR-FAKTOR KUALITAS LAYANAN APLIKASI GRAB TERHADAP KEPUASAN PENGG…
The development of information technology in the digital era has a big impact, including online transportation services such as Grab. Grab application users often complain about the slow response of the help center in handling complaints, as well as on the balance feature which is often problematic, as illustrated by complaints of “balance” and “please fix it”. This study aims to better…
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- xv, 48 hlm.; ilus.; tab.; 29 cm.
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- T1690022025
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