LEADERSHIP AND THE CUSTOMER REVOLUTION: The Messy, Unpredictable, and Inescapably Human Challenge of Making the Rhetoric of Change a Reality

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LEADERSHIP AND THE CUSTOMER REVOLUTION: The Messy, Unpredictable, and Inescapably Human Challenge of Making the Rhetoric of Change a Reality

Heil, Gary - Personal Name; Tate,Rick - Personal Name; Parker, Tom - Personal Name;

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Faculty of Economics (Ruang Baca FE Palembang) 658.812 Hei l 1995

B34518S

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Series Title: -
Call Number: 658.812 Hei l
Publisher: New York : John Wiley & Sons., 1995
Collation: vii, 290 hlm. ; 24 cm.
Language: English
ISBN/ISSN: 0-44-201852-5
Classification: 658.812
Content Type: -
Media Type: -
Carrier Type: -
Edition: -
Subject(s): Leadership
Specific Detail Info: -
Statement of Responsibility: AA

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