Skripsi
ANALISIS PEMENUHAN KEBUTUHAN FOLLOWERS INSTAGRAM @RSBUNDAPALEMBANG MENGGUNAKAN TEORI USES AND GRATIFICATIONS
This study aims to analyze the needs fulfillment of @rsbundapalembang Instagram followers using the Uses and Gratifications theory. This study measures the influence of usage motives (Gratification Sought) on the satisfaction obtained (Gratification Obtained) through a quantitative approach with a sample of 89 respondents analyzed using PLS-SEM. The results show that Gratification Sought has a positive and significant effect on Gratification Obtained (T-statistic 11.662; P-value 0.000), with a coefficient of determination (R2) of 0.355. This indicates that usage motives explain 35.5% of user satisfaction levels. It is concluded that the @rsbundapalembang Instagram account has successfully met the informational and psychological needs of its followers, with no gap between initial expectations and the satisfaction felt after accessing the content.
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