Skripsi
PENGARUH KESADARAN WAJIB PAJAK, PENGETAHUAN PAJAK DAN KUALITAS PELAYANAN PUBLIK TERHADAP KEPATUHAN WAJIB PAJAK KENDARAAN BERMOTOR DI SAMSAT PALEMBANG I
This research aims to determine: (1) the influence of taxpayer awareness on Motor Vehicle Taxpayer Compliance at Samsat Palembang 1, (2) the influence of tax knowledge on motor vehicle taxpayer compliance at Samsat Palembang 1, (3) the influence of Public Service Quality on compliance motor vehicle taxpayers at Samsat Palembang 1. The research sample used was motor vehicle taxpayers registered at Samsat Palembang 1 totaling 76,573 taxpayers. This type of research is qualitative research that uses primary data based on questionnaires distributed to respondents via direct distribution and analyzed using WAP PLS version 8.0. There were 102 respondents in the research. The results of the study showed that taxpayer awareness, tax knowledge and the quality of public services had a positive and significant effect on motor vehicle taxpayer compliance at Samsat Palembang 1.