Skripsi
SEKSISME PADA BARISTA PEREMPUAN DI COFFEE SHOP PALEMBANG
This research examines sexism experienced by female baristas in Palembang coffee shops using a descriptive qualitative approach with a case study design in four locations: Mite Kissaten Coffee, Lokatara Coffee & Roastery, Genta Coffee & Roastery, and Kopi Lawas. Data were collected through in-depth interviews with 6 female baristas, 8 supporting informants, and 2 management representative, supplemented by observation and documentation. Based on Ambivalent Sexism theory by Glick & Fiske in 1996, findings reveal that the sexism process originates from gender stereotypes in coffee culture reinforced by social media marketing strategies objectifying women as visual attractions. Forms of sexism identified include Hostile Sexism comprising verbal harassment, competence undermining, work role discrimination, and customer prejudice, as well as Benevolent Sexism comprising excessive protection limiting access to technical tasks, role stereotypes as café sweeteners, and condescending compliments. Female baristas respond with passive strategies and seek management assistance, demonstrating that both forms of sexism operate simultaneously to maintain women's subordination in the coffee shop work environment.
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