Skripsi
PENGARUH KUALITAS KONTEN, BRAND IMAGE, DAN BRAND TRUST TERHADAP EFEKTIVITAS PROMOSI PRODUK DI AKUN INSTAGRAM KRIYA SRIWIJAYA
The increase in internet penetration in Indonesia, which reached 79.5% in 2024, opened up significant opportunities for utilizing social media, particularly Instagram, as a digital marketing platform. This became the foundation for Kriya Sriwijaya, as a center for education and development of South Sumatra’s leading crafts, to expand its market reach and promote local cultural products more widely. This study aimed to examine the influence of content quality, brand image, and brand trust on the effectiveness of product promotion on Kriya Sriwijaya’s Instagram account, both partially and simultaneously. The research employed a quantitative approach with an explanatory design. The results showed that content quality and brand image had a significant effect on the effectiveness of product promotion, with p-values of 0.00 < 0.05. Meanwhile, brand trust had no significant effect, with a p-value of 0.120 > 0.05. Simultaneously, the three variables explained 74.1% of the variance in promotional effectiveness. It was concluded that there was a mutually supportive relationship among the variables, where strong content quality and brand image reinforced brand perception and collectively enhanced promotional effectiveness. Keywords: Content Quality, Brand Image, Brand Trust, Promotional Effectiveness, Instagram.
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