Skripsi
PENGELOLAAN ARSIP SURAT DENGAN MENGGUNAKAN APLIKASI SRIKANDI DI SUBBAG UMUM DAN KEPEGAWAIAN DINAS PUPR KOTA PALEMBANG
The management of digital-based correspondence archives has become an essential component in supporting administrative order and safeguarding important governmental documents. This study aims to analyze the management of correspondence archives through the SRIKANDI Application at the General and Personnel Subdivision of the Public Works and Housing Agency of Palembang City, as well as to identify its advantages and disadvantages. This research employs a qualitative method with data collection techniques consisting of interviews, observations, and documentation. The analysis is based on the Records Continuum Model proposed by Frank Upward (2000), which consists of four dimensions: create, capture, organize, and pluralize. The results indicate that the SRIKANDI Application has supported the management of correspondence archives in a digital and integrated manner across all dimensions of the Records Continuum Model. The processes of creation, capture, organization, and pluralize of records have been carried out systematically and have facilitated record storage and retrieval. However, several minor challenges remain in its implementation, such as difficulties in determining recipients during document registration and the absence of a notification feature within the application. Keywords: Archives Management, SRIKANDI, Records Continuum Model
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