Skripsi
SISTEM AKUNTANSI PENAGIHAN PIUTANG PELANGGAN INDIBIZ PADA PT TELKOM INDONESIA WITEL SUMBAGSEL PALEMBANG
This final report examines the accounting system for collecting accounts receivable from IndiBiz customers at PT Telkom Indonesia Witel Sumbagsel Palembang, which is motivated by the importance of receivables management in a postpaid payment system that carries the risk of late payments. The study applies accounting information systems theory and accounts receivable concepts as the analytical foundation, with data collected through observation, interviews, and documentation. The results indicate that the receivables collection system has been implemented in a structured manner, starting from invoice issuance to the collection process handled by the collection and debt management units. However, challenges remain in system integration and customer responsiveness. The study concludes that the system is relatively effective but requires improvements in the use of information technology and collection strategies to optimize cash receipts. Keywords: Accounting System, Accounts Receivable Collection, Customers, System Effectiveness
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