Skripsi

PROSEDUR PEMBAYARAN PIUTANG PELANGGAN INDIBIZ PADA PT TELKOM WITEL SUMSEL PALEMBANG

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This final report aims to identify and describe the procedures for collecting customer receivables from IndiBiz at PT Telkom Witel Sumsel Palembang. This report was prepared in recognition of the importance of managing customer receivables to support the company’s cash flow, given that the payment system used is postpaid. The method used is descriptive, employing data collection techniques such as observation, interviews, and documentation during the internship. The findings indicate that the accounts receivable payment procedures have been systematically implemented by the collection department, ranging from monitoring invoices, issuing reminders, to processing payments and updating payment statuses. However, there are still challenges such as difficulty contacting customers, discrepancies in invoice data, and delays in updating payment information. Thus, while the implemented procedures are functioning reasonably well, improvements are needed in data accuracy, system management, and customer education to make the accounts receivable payment process more effective. Keywords: payment procedures, accounts receivable, collections, IndiBiz, Collection

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Detail Information

Series Title

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Call Number

T2003122026

Publisher

Palembang : Prodi Diploma III Fakultas Ekonomi Universitas Sriwijaya., 2026

Collation

xxii, 117 hlm.; ilus.; tab.; 29 cm.

Language

Indonesia

ISBN/ISSN

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Classification

657.460 7

Content Type

Text

Media Type

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Carrier Type

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Edition

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Subject(s)

Prodi Diploma III Fakultas Ekonomi
Manajemen Piutang--Akuntansi Keuangan

Specific Detail Info

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Statement of Responsibility

MI

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