Skripsi
ALUR PROSES PENAGIHAN PADA APLIKASI IVENDOR DI PERTAMINA HSE TC SUNGAI GERONG
Advances in information technology are driving large companies to undergo digital transformation across various operational aspects, including vendor billing management. This final report discusses the billing process workflow on the iVendor application at the Pertamina HSE Training Center (HSE TC) in Sungai Gerong, South Sumatra. iVendor is a digital platform developed by Shared Services PT Pertamina (Persero) to integrate the entire end-to-end billing process, ranging from the creation of the Handover Report (BAST), the digital review and approval process, the upload of invoices and tax invoices, to payment verification. The method used was direct observation during the Field Work Practice conducted from January 12 to March 13, 2026. The results of the observation showed that the implementation of iVendor has realized a fully digitalized billing system, replacing manual processes based on physical documents with a paperless document management system. This system enhances efficiency, transparency, and accountability in the company's financial administration, although technical challenges such as system disruptions in the tracking feature still exist. Overall, iVendor serves as a strategic tool in supporting digital transformation and good corporate governance within Pertamina.
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