Skripsi
MEKANISME PEMBAYARAN BIAYA PERJALANAN DINAS DALAM NEGERI PADA PT PERTAMINA HULU ROKAN REGIONAL 1 ZONA 4
Official travel is one of the operational activities commonly carried out by companies to support task implementation and the achievement of organizational objectives. The business travel process cannot be separated from the mechanism of travel expense payment, which must be managed in an orderly, accountable manner and in accordance with company regulations. This Final Report focuses on the mechanism of domestic business travel expense payments for employees at PT Pertamina Hulu Rokan Regional 1 Zone 4. The purpose of this Final Report is to identify the business travel expense payment mechanism applied, the obstacles encountered in its implementation, and the solutions that can be undertaken to overcome these obstacles. The observation results indicate that the business travel expense payment mechanism at PT Pertamina Hulu Rokan Regional 1 Zone 4 has been implemented in a structured manner and in accordance with applicable procedures, starting from the submission of business travel requests, the document verification process, to the disbursement of funds. However, in practice, several administrative obstacles are still found, such as delays in the submission of supporting documents and discrepancies between expense receipts and the company’s stipulated regulations. The obstacles encountered in the business travel expense payment mechanism at PT Pertamina Hulu Rokan Regional 1 Zone 4 include delays in completing expense documentation and inconsistencies in administrative documents with the applicable cost provisions. These conditions can hinder the verification process and result in delays in the disbursement of business travel expenses. Therefore, it is necessary to enhance employees’ understanding and discipline regarding business travel procedures through regular socialization or training programs on administrative requirements and applicable cost policies, as well as the provision of administrative warnings when document discrepancies are identified. In addition, the consistent implementation of the established mechanism is expected to encourage employees to be more orderly in fulfilling business travel requirements, so that the verification and payment processes can be carried out more effectively, systematically, and in a timely manner.