Skripsi
ANALISIS KEPUASAN DAN NIAT BERPERILAKU PENGGUNA APLIKASI SISTEM INFORMASI AKADEMIK (SIMAK) VERSI 3.0 UNIVERSITAS SRIWIJAYA MENGGUNAKAN METODE EUCS DAN UTAUT2
SIMAK 3.0 at Sriwijaya University is an academic information system that supports student services, but it still has issues like data inconsistencies, access disruptions, and an interface that isn’t quite there yet. This study aims to analyze the factors influencing user satisfaction and behavioral intent in the use of SIMAK 3.0 by integrating the End User Computing Satisfaction (EUCS) model and the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2). This study employs a quantitative approach using the PLS-SEM method via SmartPLS. The study sample consisted of 133 undergraduate students at Sriwijaya University. The results indicate that accuracy, format, ease of use, and timeliness have a positive influence on user satisfaction. Moreover, facilitating conditions, hedonic motivation, price-value, habit, and user satisfaction positively influence behavioral intention. These findings indicate that information quality, ease of use, facility support, habit, and user satisfaction play a crucial role in promoting the continued use of SIMAK 3.0.
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