101 Activities for Delivering Knock Your Socks Off Service | The Sriwijaya University Library

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101 Activities for Delivering Knock Your Socks Off Service

Thomas, Ann - Personal Name; Applegate, Jill - Personal Name;

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Central Library (SAMPOERNA CORNER) 658.812 Tho o 2009

B79312S

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Detail Information

Series Title: -
Call Number: 658.812 Tho o
Publisher: New York : AMACOM., 2009
Collation: xiv, 367 hlm. : ilus. ; 26 cm
Language: English
ISBN/ISSN: 978-0-8144-1444-6
Classification: 658.812
Content Type: Text
Media Type: -
Carrier Type: -
Edition: -
Subject(s): Customer Services
Customer Relations-Management
Specific Detail Info: -
Statement of Responsibility: DS

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