TAMING the SEARCH - and - SWITCH CUSTOMER; EARNING CUSTOMER LOYALTY in a Compulsion to Compare World | The Sriwijaya University Library

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TAMING the SEARCH - and - SWITCH CUSTOMER; EARNING CUSTOMER LOYALTY in a Compulsion to Compare World

Griffin, Jill - Personal Name;

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Central Library (CIRCULATION) 658.812 Gri t 2009

B96802S

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Series Title: -
Call Number: 658.812 Gri t 2009
Publisher: San Francisco : Jossey-Bass, Inc., 2009
Collation: xiv, 274 p. ; 23 cm
Language: English
ISBN/ISSN: 978-0-470-34504-7
Classification: 658.812
Content Type: Text
Media Type: unmediated
Carrier Type: other (unmediated)
Edition: 1
Subject(s): Customer Relation
Specific Detail Info: -
Statement of Responsibility: AA

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