This research aims to determine the influence of communication, employee competency and service fairness on the quality of public services in managing/making e-KTPs at the Palembang City Population and Civil Registration Service. This type of research uses quantitative methods. The variables used are communication, employee competence and service fairness which are linked to the quality of publ…
This study aims to determine the analysis of Buy the Service (BTS) system in public transportation service through Teman Bus Palembang city and the inhibiting factors and supporting factors. Data collection techniques used through in-depth interviews, observation, literature and documentation. As for the main data source, information was obtained from PT. Trans Musi Palembang Jaya employees suc…
The purpose of this study was to determine the level of influence of organizational culture variables using goal-oriented dimensions and employee-oriented dimensions, organizational commitment variables using the dimensions of affective commitment; normative commitment; and continuance commitment, on job satisfaction using the dimensions of hygiene factors and motivation factors. The approach m…
This research discusses the role of the family welfare empowerment organization (PKK) in empowering women's groups in Pulau Semambu Village, Ogan Ilir. This study aims to determine how the PKK Organization's Role in Empowering Women's Groups in Pulau Semambu Village, North Indralaya District, Ogan Ilir Regency. The theory used in this research is the theory put forward by Jim Ife & Frank (2016)…
This research discusses the capacity building of the family welfare empowerment organization (PKK) in an effort to increase empowerment in Pulau Semambu Village, Ogan Ilir. The analysis process uses the theory of capacity development according to Grindle in Haryono et al (2012), namely HR development, organizational strengthening, and institutional reform. The research method used is descriptiv…
Abstract: This study aims to determine the use of the Integrated Dynamic Archive Information System (SRIKANDI) application based on archive storage in the Palembang City Regional Secretariat Cooperation Section. In the Cooperation Section of the Palembang City Regional Secretariat, the use of the SRIKANDI application is only carried out as a fulfillment of obligations and does not become a refe…
Traffic congestion is one of the major issues in Palembang City. This problem is primarily caused by the high number of private vehicles exceeding road capacity. The government has implemented various solutions to reduce traffic volume. This study aims to examine and analyze the evaluation of the implementation of the Light Rail Transit (LRT) program as one of the government’s efforts to addr…
Penelitian ini dilatarbelakangi oleh masalah kesejahteraan yang semakin kompleks sehingga penanganan kesejahteraan masyarakat memerlukan tenaga-tenaga yang profesional dalam menjalankan tugas dan kewajiban. Metode penelitian yang digunakan dalam penelitian ini adalah naratif kualitatif dengan menggunakan teknik pengumpulan data melalui Wawancara, Observasi, dan Dokumentasi. Penelitian ini menga…
In an effort to overcome flooding and waste management in tributaries, this study aims to look at the implementation of river normalization policies in Palembang City's Bendung Tributary. Data was obtained through observation, documentation, and interviews using a descriptive qualitative approach. Three main aspects were discussed using Ripley and Franklin's implementation theory: level of comp…
The aim of this thesis is to determine the implementation of the strategy of the Department of Investment and One Stop Integrated Services (DPMPTSP) in order to increase investment realization in Ogan Ilir Regency and explain what actors are obstacles in increasing investment realization in Ogan Ilir Regency. The method used in this research is qualitative with descriptive analysis. The data ob…
The Building Permit is one of the permits overseen by the Palembang City Regional People’s Representative Council (DPRD). This permit aims to regulate buildings in Palembang City and manage city planning. This study aims to analyze the DPRD’s oversight of Building Permits. Yohanes Yahya (2006) suggests that supervision has a process or stages, including establishing implementation standards…
This study analyzes the implementation of domestic wastewater management policies at PT. Semen Baturaja Palembang based on the Regulation of the Minister of Environment and Forestry No. 68 of 2016 concerning Domestic Wastewater Quality Standards. Using a descriptive qualitative method, data were collected through observation, in-depth interviews, and documentation, and analyzed using Merilee S.…
This research aims to determine and analyze the Physical Components of the Management Information System (SIM) in the Use of the Electronic Performance Report Application (e�Lapkin) in the Regional Secretariat of Palembang City in the Leadership Protocol and Communication Section. This research was analyzed using the theory of Completeness of Physical Components of Management Information Syst…
The aim of this research is to explain the effectiveness of procuring stationery goods via e- procurement at the Procurement Bureau of Goods and Services Regional Secretariat of South Sumatra Province. This research uses the theory of electronic procurement according to Kalakota and Robinson based on ordering goods, providing goods and paying for goods. The research method used is a qualitative…
The purpose of the study was to examine the effect of performance and dispute resolution carried out by the pilkades committee of Serijabo village, The type of data used in this study is observational data. The population of this study is the people of Serijabo village who are registered at TPSI. Sampling was done by simple random sampling method with a total sample of 50 respondents. The analy…
Population administration services are a basic necessity that must be provided effectively and efficiently by local governments. This study aims to analyze the performance of the One-Stop Integrated Service (PTSP) at the Department of Population and Civil Registration (Dukcapil) of Central Jakarta City. The research uses a qualitative approach through interviews, observations, and documentation…
This study aims to analyze the implementation of the Mandatory Biodiesel 35% (B35) policy and identify distribution challenges faced by PT. Mandiri Kita Sukses in South Sumatra Province. The B35 policy is part of the government's strategy to reduce dependence on fossil fuels and accelerate the transition to renewable energy. However, its field implementation still encounters various issues. A q…
This study aims to analyze the influence of manual archive management quality and work productivity on employee performance in the General and Staffing Subdivision of the Public Works, Highways, and Spatial Planning Agency of South Sumatra Province. This research uses a quantitative method with a survey approach. Data collection was conducted through questionnaires distributed to 28 employees a…
Pengadaan Barang dan Jasa Secara Elektronik (E-Procurement) merupakan suatu cara untuk memperoleh barang dan jasa dengan menggunakan sistem informasi berbasis teknologi untuk mengelola seluruh proses pengadaan, yang bertujuan untuk meningkatkan efisiensi, transparan, dan akuntabilitas dalam proses pengadaan baik instansi pemerintah maupun sektor swasta. Penelitian ini bertujuan untuk mengukur s…
This study aims to analyze the effectiveness of training and development in improving performance at Badan Pendapatan Daerah Kota Palembang. This type of research is field research using a qualitative approach. To obtain the data, the writer used the method of observation, interview, documentation, and literature study. The data analysis technique used is data reduction, data presentation, then…
This study aims to analyze the effectiveness of training and development in improving performance at Badan Pendapatan Daerah Kota Palembang. This type of research is field research using a qualitative approach. To obtain the data, the writer used the method of observation, interview, documentation, and literature study. The data analysis technique used is data reduction, data presentation, then…
Pinang Banjar Tourist Attraction is one of the destinations located in Gelumbang District, Muara Enim Regency. It covers an area of 17 hectares and offers natural beauty that is still pristine and well-preserved, attracting visitors from both within and outside the region. This tourist attraction has become iconic as it can operate well during both the dry and rainy seasons, supported by its re…
This study aims to analyze the process of public policy innovation diffusion in the "Digital Kito Galo" program initiated by the Representative Office of Bank Indonesia for South Sumatra Province, as an effort to promote digitalization of the payment system through the use of QRIS (Quick Response Code Indonesian Standard) among Micro, Small, and Medium Enterprises (MSMEs). The research focuses …
This study discusses the role of the Environmental Agency (DLH) in carrying out its duties as a supervisor of Hazardous and Toxic Waste (B3) management in Palembang City. The method used in this research is descriptive qualitative, with the determination of informants using purposive techniques, consisting of two main informants and three supporting informants. Data collection techniques includ…
This study aims to examine the effect of Perceived Organizational Support on Employee Retention at PT Bukit Asam Tbk as one of the public organizations in the form of a State-Owned Enterprise. The research methodology used is quantitative research using survey method as a data aggregation method with instruments in the form of paper questionnaires for offline distribution and google form for on…
The Stunting Reduction Acceleration Program is a government priority program based on Presidential Regulation Number 72 of 2021 concerning the Acceleration of Stunting Reduction. This research aims to determine the implementation performance of the Stunting Reduction Acceleration Program at the Sebelas Ilir Community Health Center, Pale Palembang City. The method used in this research is a qual…
The purpose of this study is to describe the implementation of Mayor Regulation (Perwali) No. 23 of 2023 concerning Electronic-Based Government Systents (SPBE) in Palembang City and to identify whether Mintorejo online is a manifestation of the implementation of that regulation. The policy implementation theory used is Richard Mailand's (1995) model, which focuses on the dimensions of ambiguity…
This research is entitled "Evaluation of occupational health and safety policies in the management of oil and gas at PT Pertamina (Persero) Integrated Terminal Palembang". to find out the number of accidents and occupational diseases at PT Pertamina Integrated Terminal Palembang. The type of research in this thesis is descriptive research using qualitative research methods. The types of data us…
This study aims to analyze the implementation of the policy for issuing advice planning recommendations in controlling space utilization in the public works and spatial planning department of Ogan Ilir district. The implementation model used in this research is the Ripley and Franklin policy implementation model. The criteria for measuring the success of policy implementation are based on three…
This study aims to examine the role of the General Election Commission (KPU) of South Sumatra in increasing political participation among first-time voters through social media. This study uses a descriptive qualitative method, employing the role theory of Soerjono Soekamto, which consists of ideal roles and factual roles. Data were collected through in-depth interviews with KPU South Sumatra o…