Community satisfaction is an assessment of service performance by the community to public service officials. The more satisfied the community is, the better the resulting performance, in other words, the quality of the services provided. This study aims to determine the level of community satisfaction with health services organized by the Sei Selincah Health Center, Palembang City. The method u…
The Building Permit is one of the permits overseen by the Palembang City Regional People’s Representative Council (DPRD). This permit aims to regulate buildings in Palembang City and manage city planning. This study aims to analyze the DPRD’s oversight of Building Permits. Yohanes Yahya (2006) suggests that supervision has a process or stages, including establishing implementation standards…
This study analyzes the implementation of domestic wastewater management policies at PT. Semen Baturaja Palembang based on the Regulation of the Minister of Environment and Forestry No. 68 of 2016 concerning Domestic Wastewater Quality Standards. Using a descriptive qualitative method, data were collected through observation, in-depth interviews, and documentation, and analyzed using Merilee S.…
This research aims to determine and analyze the Physical Components of the Management Information System (SIM) in the Use of the Electronic Performance Report Application (e�Lapkin) in the Regional Secretariat of Palembang City in the Leadership Protocol and Communication Section. This research was analyzed using the theory of Completeness of Physical Components of Management Information Syst…
The aim of this research is to explain the effectiveness of procuring stationery goods via e- procurement at the Procurement Bureau of Goods and Services Regional Secretariat of South Sumatra Province. This research uses the theory of electronic procurement according to Kalakota and Robinson based on ordering goods, providing goods and paying for goods. The research method used is a qualitative…
The purpose of the study was to examine the effect of performance and dispute resolution carried out by the pilkades committee of Serijabo village, The type of data used in this study is observational data. The population of this study is the people of Serijabo village who are registered at TPSI. Sampling was done by simple random sampling method with a total sample of 50 respondents. The analy…
Population administration services are a basic necessity that must be provided effectively and efficiently by local governments. This study aims to analyze the performance of the One-Stop Integrated Service (PTSP) at the Department of Population and Civil Registration (Dukcapil) of Central Jakarta City. The research uses a qualitative approach through interviews, observations, and documentation…
This study aims to analyze the implementation of the Mandatory Biodiesel 35% (B35) policy and identify distribution challenges faced by PT. Mandiri Kita Sukses in South Sumatra Province. The B35 policy is part of the government's strategy to reduce dependence on fossil fuels and accelerate the transition to renewable energy. However, its field implementation still encounters various issues. A q…
This study aims to analyze the influence of manual archive management quality and work productivity on employee performance in the General and Staffing Subdivision of the Public Works, Highways, and Spatial Planning Agency of South Sumatra Province. This research uses a quantitative method with a survey approach. Data collection was conducted through questionnaires distributed to 28 employees a…
Pengadaan Barang dan Jasa Secara Elektronik (E-Procurement) merupakan suatu cara untuk memperoleh barang dan jasa dengan menggunakan sistem informasi berbasis teknologi untuk mengelola seluruh proses pengadaan, yang bertujuan untuk meningkatkan efisiensi, transparan, dan akuntabilitas dalam proses pengadaan baik instansi pemerintah maupun sektor swasta. Penelitian ini bertujuan untuk mengukur s…
This study aims to analyze the effectiveness of training and development in improving performance at Badan Pendapatan Daerah Kota Palembang. This type of research is field research using a qualitative approach. To obtain the data, the writer used the method of observation, interview, documentation, and literature study. The data analysis technique used is data reduction, data presentation, then…
This study aims to analyze the effectiveness of training and development in improving performance at Badan Pendapatan Daerah Kota Palembang. This type of research is field research using a qualitative approach. To obtain the data, the writer used the method of observation, interview, documentation, and literature study. The data analysis technique used is data reduction, data presentation, then…
Pinang Banjar Tourist Attraction is one of the destinations located in Gelumbang District, Muara Enim Regency. It covers an area of 17 hectares and offers natural beauty that is still pristine and well-preserved, attracting visitors from both within and outside the region. This tourist attraction has become iconic as it can operate well during both the dry and rainy seasons, supported by its re…
This study aims to analyze the process of public policy innovation diffusion in the "Digital Kito Galo" program initiated by the Representative Office of Bank Indonesia for South Sumatra Province, as an effort to promote digitalization of the payment system through the use of QRIS (Quick Response Code Indonesian Standard) among Micro, Small, and Medium Enterprises (MSMEs). The research focuses …
This study discusses the role of the Environmental Agency (DLH) in carrying out its duties as a supervisor of Hazardous and Toxic Waste (B3) management in Palembang City. The method used in this research is descriptive qualitative, with the determination of informants using purposive techniques, consisting of two main informants and three supporting informants. Data collection techniques includ…
This study aims to examine the effect of Perceived Organizational Support on Employee Retention at PT Bukit Asam Tbk as one of the public organizations in the form of a State-Owned Enterprise. The research methodology used is quantitative research using survey method as a data aggregation method with instruments in the form of paper questionnaires for offline distribution and google form for on…
The Stunting Reduction Acceleration Program is a government priority program based on Presidential Regulation Number 72 of 2021 concerning the Acceleration of Stunting Reduction. This research aims to determine the implementation performance of the Stunting Reduction Acceleration Program at the Sebelas Ilir Community Health Center, Pale Palembang City. The method used in this research is a qual…
The UPTD (Technical Implementing Service Unit) of Population and Civil Registration Services (Disdukcapil) is an administrative service unit at the district level under the Department of Population and Civil Registration. This study aims to determine the role of officers at the UPTD of Population and Civil Registration Services in Zona IX, Sukarami District, Palembang City, in issuing E-KTPs (E…
The purpose of this study is to describe the implementation of Mayor Regulation (Perwali) No. 23 of 2023 concerning Electronic-Based Government Systents (SPBE) in Palembang City and to identify whether Mintorejo online is a manifestation of the implementation of that regulation. The policy implementation theory used is Richard Mailand's (1995) model, which focuses on the dimensions of ambiguity…
This research aims to measure the effectiveness of a government assistance program called Village Fund Direct Cash Assistance. The Indonesian government is implementing this program with the aim of overcoming the poverty that has hit society in the face of the 2019 coronavirus disease pandemic. This research measures the level of effectiveness of the village fund direct cash assistance program …
The type of research used in this research is descriptive research. The method used in this research is a qualitative research method. qualitative research this type of research is descriptive qualitative, where this research is aimed at describing existing phenomena not based on statistical calculations (numbers) but comes from interview scripts, field notes and documentation. The increasingly…
This research is motivated by the enormous role of leaders in determining the progress or decline of an organization. Based on the regional apparatus level, the results of the internal SAKIP evaluation carried out by the Inspectorate in 2019, 2020 and 2021, the Kesbangpol Agency, only achieved a B grade. Looking at the results of the existing performance evaluation, leaders are certainly requir…
This study aims to analyze the performance of the direct expenditure budget of Dinas Tenaga Kerja dan Transmigrasi Kabupaten Ogan ilir in 2020 during the Covid-19 pandemic by looking at four assessment indicators, namely Input, Process, Output, and Impact. Then reprocessed with the concept of Budget Performance Measurement such as Expenditure Variance Analysis, Expenditure Efficiency Analysis, …
This research is entitled "Evaluation of occupational health and safety policies in the management of oil and gas at PT Pertamina (Persero) Integrated Terminal Palembang". to find out the number of accidents and occupational diseases at PT Pertamina Integrated Terminal Palembang. The type of research in this thesis is descriptive research using qualitative research methods. The types of data us…
This study aims to analyze the implementation of the policy for issuing advice planning recommendations in controlling space utilization in the public works and spatial planning department of Ogan Ilir district. The implementation model used in this research is the Ripley and Franklin policy implementation model. The criteria for measuring the success of policy implementation are based on three…
This study aims to examine the role of the General Election Commission (KPU) of South Sumatra in increasing political participation among first-time voters through social media. This study uses a descriptive qualitative method, employing the role theory of Soerjono Soekamto, which consists of ideal roles and factual roles. Data were collected through in-depth interviews with KPU South Sumatra o…
This research aims to determine the influence of integrity and competence partially or simultaneously on employee performance at the Palembang City Fire Department. The research method used is a quantitative descriptive method. The population and sample in the research were 42 employees of the Palembang City Fire Department. The data collection technique is using a questionnaire with a Likert s…
This study aims to find out the planning of the Regional Development Planning Agency (Bappeda) in the Development of Domestic Wastewater Sanitation in Ogan Ilir. Wastewater treatment sanitation problems, such as low access to proper sanitation facilities, such as latrines, and adequate waste disposal systems, increase the risk of infectious diseases and environmental pollution. With limited res…
This researeh aims to determine the influence of women's participation and the Community Satisfaction Index (IKM) on community development. The research method used is quantitaive, utilizing SPSS 26 with data analysis techniques including validity tests, reliability tests, T-tests, and F-tests. The research population consists of CDO TJSL employees, program administrators, buyers (buyer partici…
Education plays a pivotal role in a nation's progress and the enhancement of societal intellect. Sekolah Menengah Pertama Negeri 1 Unggul Lahat Selatan, a distinguished institution in Kabupaten Lahat, aims to provide quality education. In pursuit of this objective, evaluating teachers' performance becomes paramount. This research adopts a quantitative approach involving 38 teachers as responden…