The WHO reports that 95% of all maternal deaths occur in low- and middle-income countries. In 2021, antenatal care (ANC) visit coverage in Indonesia reached 88.13%. However, 17 provinces have not reached the target, including West Papua and Papua which have coverage below 40%. Susenas 2023 data shows that 76.04% of women of reproductive age (WUS) (15-49 years old) have health insurance, with de…
Integrating the family planning program into the national health insurance scheme is expected to improve access and quality of family planning services, and reproductive health. However, in its implementation, it turns out that there are still few people who utilize the national health insurance card for family planning services. This study examined the determinants of national health insurance…
Health development in Indonesia aims to improve the quality of health services and achieve a healthy Indonesia. In 2021, outpatient utilization in South Sumatra Province was still 42.88%. The purpose of this study was to analyze the factors that influence outpatient utilization in South Sumatra Province. This research is a quantitative study with a cross-sectional study design, using secondary …
Delivery in non-health facilities in rural Indonesia is still high. Delivering in a health facility can minimize the risk of unwanted delivery and reduce maternal mortality. This study aimed to examine the determinants of the choice of delivery at a healthcare facility in rural Indonesia. This research is a quantitative study with a cross-sectional study design using 2018 Riskesdas data. The st…
Recredentialing aims to maintain and enhance the quality of healthcare services. The success of the recredentialing process in a healthcare facility can serve as a good example for other healthcare facilities and demonstrate that recredentialing can be a catalyst for continuous improvement in healthcare services. The purpose of this study is to analyze the implementation of recredentialing in t…
Siti Fatimah Regional Hospital, South Sumatra Province has served a referral program for patient services participating in the Health Social Security Administering Agency (BPJS) with payment rules using the INACBGS System based on codes that refer to ICD 9 CM and ICD 10. Based on data obtained from the PPAT Installation of Siti Fatimah Regional Hospital, Province. South Sumatra, cases of BPJS H…
Health laboratories play an essential role in managing COVID-19 outbreaks by conducting rapid and accurate examinations to help control additional cases. Accreditation serves as a tool to enhance service quality standards. However, in South Sumatra, 50% of health laboratories have yet to be accredited, necessitating an analysis of the guidance provided by the South Sumatra Provincial Health Off…
Background: The competency test for functional health positions is one of the efforts to improve the quality of health services and ensure the competency of health workers in Palembang City. However, the implementation of this competency test faces several challenges, including the lack of a compiled competency dictionary and insufficient information dissemination. Objective: To analyze the imp…
The research objective is to determine the extent to which the implementation of minimum service standard policies in the eye poly unit of the Padang Panjang City Hospital, West Sumatra Province and provide input or descriptions for developers of factors that influence policy implementation. The research method used is a research method based on the theory of Hanif Nurcholis. Based on the data …
This research is entitled "The Role of Health Service Clinics Cuma-Cuma in the Dissemination of Health Values Among the Poor People in Seberang Ulu 1 District, Palembang City, South Sumatra Province." The purpose of this study was to determine the role of Health Service Clinics Cuma-Cuma in providing socialization of health values as well as knowing the inhibiting factors in providing health se…
The Ministry of Health is targeting the implementation of traditional health services in 2015 as many as 5 Community Health Centers. However, in Palembang City, only 2 Community Health Centers provide traditional health services, which means they have not reached the target. This study aims to analyze the implementation of traditional health services at the Campus Health Center and Empat Ulu He…
The number of participants who visited the National Health Insurance (JKN) at Indralaya Health Centre in the period January - December 2022 was 25,357 people, and specifically at the Dental Clinic was 1,176 for the period January - December 2022. With the high rate of utilisation of health services, of course, it must be supported by the quality of good health facilities, namely through accredi…
Health is the most important part needed by every human being. During the pandemic, human health experienced a decline and many individuals felt sick. This happens due to a lack of health workers who do not get the appropriate human resource needs. Researchers use a qualitative approach with phenomenology to see the perspective of the target participant in the research object. The locations tha…
Posyandu is an important tool to support efforts to achieve a prosperous society. The success of Posyandu is influenced by the activeness of cadres in carrying out their roles and functions. The purpose of this study was to investigate the differences in the performance of cadres in the stunting prevention program at Puskesmas OPI Jakabaring and Puskesmas Lima Ilir, Palembang City. The research…
Kualitas pelayanan dapat diukur menggunakan beberapa dimensi kualitas pelayanan. Pelayanan kesehatan yang berkualitas akan mempengaruhi minat kunjungan ulang pasien untuk kembali memanfaatkan pelayanan kesehatan di fasilitas kesehatan tersebut. Penelitian ini bertujuan untuk menganalisis hubungan kualitas pelayanan kesehatan gigi dan mulut dengan minat kunjungan ulang pasien ke Puskesmas di wil…
Patient satisfaction is an important indicator and is commonly used to measure quality in health services. There are 5 dimensions in assessing service quality, tangibles, reliability, responsiveness, assurance and empathy. This study aims to analyze the relationship between of satisfaction of JKN participants with quality of dental and oral health services at Plenary Accreditation Health Center…
Penelitian ini bertujuan untuk menganalisis interaksi spasial pelayanan kesehatan masyarakat, angka harapan hidup dan efisiensi pengeluaran pemerintah bidang kesehatan di Sumatera Selatan. Data yang digunakan adalah data sekunder tahun 2013 dan 2018. Metode analisis yang digunakan adalah analisis korelasi spasial berupa indeks moran, moran scatterplot dan LISA serta penggunaan DEA untuk menguku…
Traditional health services in Indonesia have increased in use over the last few years. In Indonesia, the proportion of utilization of traditional health services for health workers is still not evenly distributed between regions and there has been no research that discusses the use of traditional health services for health workers by region in the last decade. The purpose of this study was to …
Kesehatan jiwa adalah kondisi seorang individu dapat berkembang secara fisik, mental, spiritual, dan sosial. Hal tersebut memungkinkan individu untuk menyadari kemampuan sendiri, dapat mengatasi tekanan, dapat bekerja secara produktif, dan mampu memberikan kontribusi untuk komunitasnya. Penelitian bertujuan untuk menganalisa implementasi pelaksanaan kebijakan program kesehatan jiwa yang dilaksa…
The indicator of the quality of health services is a measure that is a source of patient satisfaction, but there are still complaints from patients regarding officers who are less friendly in providing services, lack of sympathy from officers for patients, and mismatch of patient expectations for the services provided. Therefore, it is necessary to conduct research to analyze the quality of hea…
Health literacy is an individual's ability to access, understand, assess, and apply health-related information. Utilization of health services is an important component in JKN because it is one of the indicators of the success of the program. Based on this, it is necessary to conduct research to see the relationship between health literacy and the utilization of health services. This research i…
Based on the health department of palembang city, the BOR (bed occupancy rate) bed usage rate of general hospital Yk Madira in 2019 is 32%, the year 2020 is 29%, and the year 2021 is 15% which is under the national target set on 60-85%. Then there was a change of the hospital status or position formerly from mother and child hospital into a general hospital which has collaborated with the Socia…
This study aims to determine the quality of health services for Correctional Inmates (WBP) in Class III Prisons in Pagaralam City. This research is also supported by Zaithaml's service quality theory through servqual analysis using five dimensions as a measure of how big the level of service quality is and also using a gap or gap to measure the level of perception and expectations of the Class …
Based on Permenkes No. 4 of 2018 every hospital is required to be able to provide quality health services, this study aims to analyze efforts to improve service quality through knowledge management in the Inpatient Unit of the Bhayangkara Hospital Polda Lampung. The research method used is descriptive using a qualitative design approach (qualitative research). The researcher used the triangulat…
Pelayanan kesehatan tradisional di Indonesia mengalami peningkatan penggunaan selama beberapa tahun terakhir. Alasan terjadinya peningkatan penggunnaan ialah pasien mengambil pelayanan kesehatan yang lebih proaktif dan mencari berbagai bentuk perawatan. Penelitian ini bertujuan untuk mengidentifikasi faktor yang mempengaruhi pemanfaatan pelayanan tradisional.di Indonesia. Penelitian ini merupak…