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PENERAPAN METODE PIECES UNTUK MENENTUKAN ANALISIS TINGKAT KEPUASAN PENGGUNA P…
Penelitian ini mengevaluasi kepuasan pengguna aplikasi Traveloka menggunakan kerangka kerja PIECES, yang mencakup Kinerja, Informasi, Ekonomi, Kontrol, Efisiensi, dan Layanan. Populasi dan sampel pada penelitian adalah pengguna aplikasi Traveloka yang berjumlah 202 responeden. Data dikumpulkan melalui analisis regresi linier dan One-way ANOVA untuk meneliti dampak faktor-faktor ini terhadap pen…
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- 94 hlm.; ilus.; tab.; 29 cm.
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- T1638762024
ANALISIS FAKTOR PENENTU KEPUASAN PENGGUNA (PEGAWAI KECAMATAN) CARIYANLIK DI K…
Penelitian ini secara spesifik untuk mengetahui kepuasan pengguna terhadap sistem Sistem Informasi Pelayanan Publik Nasional (Cariyanlik) di Kota Palembang. Yang mana sistem Cariyanlik ini merupakan sistem pelayanan terpadu yang digunakan khususnya bagi pegawai kecamatan dalam melayani keperluan administrasi kependudukan di Kota Palembang. Dari hasil pengamatan penulis terhadap penggunaan terha…
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- xiii, 71 hlm.; ilus.; tab.; 29 cm.
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- T1635022025
ANALISIS FAKTOR UNTUK MENGETAHUI KEPUASAN PENGGUNA APLIKASI ACCESS BY KAI DI …
Aplikasi Access by KAI sebagai media pemesanan tiket kereta api secara online yang berfokus pada pemesanan tiket kereta api jarak jauh, menengah maupun local/komuter. Tujuan dari penelitian ini yaitu menganalisis faktor untuk mengetahui kepuasan pengguna terhadap aplikasi Access by KAI. Metode yang digunakan dalam penelitian ini adalah End User Computing Satisfaction (EUCS) yang terdiri dari li…
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- xii, 82 hlm.; ilus.; tab.; 29 cm.
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- T1630712024
ANALISIS KEPUASAN PENGGUNA PADA APLIKASI MAXIM DENGAN MENGGUNAKAN METODE USER…
This study explores the user experience of the Maxim app among the people of Palembang using the User Experience Questionnaire (UEQ) method. The study aims to assess user satisfaction by analyzing key variables such as attractiveness, efficiency, clarity, dependability, stimulation, and novelty. Data were collected through questionnaires, with responses from 228 participants, later refined to 2…
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- xviii, 86 hlm.; ilus.; tab.; 29 cm.
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- T1636212024
ANALISIS PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP LOYALITAS P…
This study aims to analyze the influence of Customer Relationship Management (CRM) on user loyalty of the Maxim application in Palembang. CRM is a strategic approach aimed at enhancing the relationship between companies and customers through the effective use of technology, information systems, and business processes. This research focuses on five main CRM variables: Content, Accuracy, Format, …
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- xv, 76 hlm.; ilus.; tab.; 29 cm.
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- T1631372025
IMPLEMENTASI METODE TASK CENTERED SYSTEM DESIGN PADA PERANCANGAN USER INTERFA…
The development of digital technology and the internet has made it easier to access information through an intuitive UI. PT Kilang Pertamina International, as a company in the oil and gas sector, has utilized this technology to help improve operational efficiency, including its Shared-Service (SS) ICT services. However, the current system interface is not yet optimal, causing discomfort and red…
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- xvii, 84 hlm.; ilus.; tab.; 29 cm.
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- T1627712024
PENERAPAN ALGORITMA NAÏVE BAYES DALAM PREDIKSI MASA TUNGGU ALUMNI MENDAPATKA…
Di suatu dunia pendidikan, tingkat kesuksesan alumni dalam memperoleh pekerjaan setelah lulus merupakan indikator penting bagi lembaga pendidikan dalam mengevaluasi kualitas pendidikan yang diberikan. Perguruan tinggi atau sebuah universitas memegang kewajiban yang sangat penting pada suatu pembangunan mutu pendidikan masyarakat. Tiap universitas perlu untuk menyesuaikan kurikulum dan program p…
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- xiv, 79 hlm.; ilus.; tab.; 29 cm.
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- T1638722024
IMPLEMENTASI CRISP-DM PADA ANALISIS PEMBANGUNAN PENDIDIKAN PRASEKOLAH MENURUT…
Taman kanak-kanak merupakan pendidikan prasekolah yang sangat penting dalam mendukung perkembangan masa emas anak-anak di Indonesia. Namun tidak semua anak-anak di Indonesia memiliki kesempatan dalam menempuh pendidikan prasekolah dikarenakan berbagai faktor-faktor yang meliputinya. Penelitian ini bertujuan untuk mengetahui faktor-faktor apa saja yang mempengaruhinya, kemudian diharapkan dapat …
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- xv, 67 hlm.; ilus.; tab.; 29 cm.
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- T1631342024
EVALUASI USABILITY DAN USER EXPERIENCE APLIKASI WEVERSE SHOP MENGGUNAKAN METO…
The rapid development of technology has encouraged the integration of digital services, including e-commerce apps such as Weverse Shop. As a platform that provides official merchandise for K-Pop fans, Weverse Shop underwent significant changes after being integrated into the Weverse app. This study aims to evaluate the usability and user experience of Weverse Shop e-commerce app following this …
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- xvi, 134 hlm.; ilus.; tab.; 29 cm.
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- T1619972024
PENGUKURAN KESIAPAN ADOPSI TEKNOLOGI INFORMASI (IT ADOPTION) PADA GAPOKTAN HI…
This research aims to measure the readiness to adopt information technology in the Gapoktan Life Baru community in East Cempaka OKU District using the Community Readiness Model (CRM) method. CRM measures several aspects, namely Community Effort, Knowledge Towards Issues, Leadership, Community Conditions, Community Knowledge, and Related Resources. This research involved 23 respondents who were …
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- xvi, 85 hlm.; ilus.; tab.; 29 cm.
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- T1616882024
EVALUASI USER EXPERIENCE DAN USABILITY PADA WEBSITE UNIVERSITAS SRIWIJAYA ENG…
The development of information and communication technology (ICT) in Indonesia has penetrated into various sectors, including education, one of which is through the Sriwijaya University English Proficiency Test (USEPT) website. In recent years, assessing the quality and user experience of the USEPT website has become increasingly important due to the globalization of higher education and the ne…
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- xvi, 96 hlm.; ilus.; tab.; 29 cm.
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- T1616772024
PENERAPAN METODE HUMAN CENTERED DESIGN DALAM PERANCANGAN USER INTERFACE LAYAN…
The Statistics Indonesia (BPS) of Ogan Ilir Regency is a government agency that provides high-quality statistical information, including statistical data consultation services through the Integrated Statistical Service Unit (PST). However, this service is not yet available online, which requires the public to visit the BPS office in person. The current manual system faces several challenges, su…
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- xiv, 59 hlm.; ilus.; tab.; 29 cm.
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- T1637542025
PENERAPAN METODE USER CENTERED DESIGN (UCD) PADA PERANCANGAN WEBSITE EVIDENCE…
Nowadays, almost all government and non-government activities have utilized information technology, one example is the activity data storage system. Not only paying attention to the functionality of a system, but the appearance is also included in the important aspects that often occur problems in that section. In the management of activity Evidence file data at the South Sumatra Provincial Hea…
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- xvi, 62 hlm.; ilus.; 29 cm
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- T1315962023
ANALISIS KUALITAS LAYANAN E-GOVERNMENT DENGAN MENGGUNAKAN E-GOVQUAL MODIFIKAS…
The Pangkalpinang City Population and Civil Registration Service provides online services in the implementation of E-Government, namely in the form of a linktree service and the Pangkalpinang city Disdukcapil website where the Disdukcapil website is used by Pangkal Pinang City residents to obtain information about population administration services and linktree services provide regarding popula…
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- xv, 64 hlm.; Ilus.; 29 cm
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- T1245432023
PENGEMBANGAN KNOWLEDGE MANAGEMENT SYSTEM MENGGUNAKAN METODE KNOWLEDGE MANAGEM…
Dalam membangun Knowledge Management System (KMS) pada Kantor Urusan Agama (KUA) Kecamatan Prabumulih Timur Kota Prabumulih, penulis mencoba menerapkan metode Knowledge Management System Life Cycle (KMSLC) yang dikenalkan oleh (Awad and Ghazairi 2010) yang di implementasikan dalam jurnal yang ditulis oleh (Wardhana et.al 2020) yang berjudul “Knowledge Management System Berbasis Web Tentang Bu…
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- xiv, 78 hlm.; Ilus.; 29 cm
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- T1282642023
KLASIFIKASI INTENSITAS CURAH HUJAN DI KOTA PALEMBANG DENGAN MENGGUNAKAN ALGOR…
Based on its astronomical position, Indonesia experiences two seasons, the dry and the rainy season. Erratic seasonal changes will affect activities in various sectors. Therefore, it is important to know what factors that influence changes in seasonal patterns in the dry and the rainy seasons classification. The availability of data on weather factors provided by the BMKG will certainly support…
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- xv, 63 hlm.; Ilus.; 29 cm
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- T1213172023
PENERAPAN SISTEM PENDUKUNG KEPUTUSAN PEMILIHAN KARYAWAN BERPRESTASI DENGAN ME…
PT. AJN Solusindo is an information and communication technology (ICT) services company with a diverse portfolio of services. based on the interviews that have been conducted, due to the absence of an appropriate method for processing the value resulting from the selection of employees, based on the established assessment criteria, errors often occur in processing the assessment data, like othe…
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- xiii, 83 hlm.; Ilus.; 29 cm
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- T1250762023
ANALISIS MASA TUNGGU ALUMNI UNIVERSITAS SRIWIJAYA UNTUK MENDAPATKAN PEKERJAAN…
Sriwijaya University has a character and career development center for alumni called the CDC (Career Development Center). CDC annually conducts a tracer study to track graduates or alumni to determine the condition of alumni track records related to employment and waiting periods. Given the large number of data sets generated annually, it will produce large data so that it becomes an opportunit…
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- xiv, 67 hlm.; Ilus.; 29 cm
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- T1047942023
PENERAPAN METODE TASK CENTERED SYSTEM DESIGN (TCSD) UNTUK PERANCANGAN UI/UX P…
Bank Tabungan Negara Syariah Palembang is one of the business units of Bank BTN in Palembang, operating in accordance with Islamic law and renowned for its offered Home Financing products. In the mortgage application process, there are manual stages known as OTS & LPA, which led to the creation of the Notebox OTS & LPA system. During the system's development, issues arose where staff members re…
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- xviii, 84 hlm.; Ilus.; 29 cm
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- T1142882023
PERANCANGAN ULANG UI-UX DESAIN WEBSITE BKKBN PROVINSI SUMATERA SELATAN DENGAN…
Every year, the BKKBN website for South Sumatra Province experiences development from the center without conducting a direct survey of the website's feasibility with its users. At present, the South Sumatra Provincial BKKBN employees feel that the South Sumatra Provincial BKKBN website has an unattractive appearance and is not user-friendly. The appearance of the user interface and the user exp…
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- xv, 40 hlm.; Ilus.; 29 cm
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- T1175342023
PENGARUH FAKTOR MODERASI SISTEM INFORMASI TERHADAP BUDAYA ORGANISASI DALAM ME…
Performance excellence in a faculty is measured by how much knowledge each student has. Knowledge sharing has an important role in maximizing individual performance in an organization or educational institution. Knowledge sharing is indeed important, but in another matter the problem is when students have engaged in knowledge sharing behavior, because this can cause obstacles to success in perf…
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- xvi, 85 hlm.; Ilus.; 29 cm
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- T964792023
PERSPEKTIF PENERIMA PENGETAHUAN DALAM PROSES PEMBELAJARAN UNTUK PENCIPTAAN PE…
In the learning process, knowledge creation occurs when an individual who acts as a recipient of knowledge can receive knowledge from other individuals so that it will create new knowledge in carrying out knowledge management. However, the process sometimes does not go well and does not fit the desired needs. Learning media in the form of information systems can support the smooth activities of…
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- xv, 119 hlm.; Ilus.; 29 cm
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- T1041832023
RANCANG BANGUN KNOWLEDGE MANAGEMENT SYSTEM (KMS) BERBASIS WEB MENGGUNAKAN MET…
The knowledge possessed by employees of Badan Kepegawaian Daerah Kota Palembang data and information section has not been documented and managed properly. To prevent knowledge loss due to changes in organizational structure or certain programs, a knowledge management system is needed that can document and manage existing knowledge in the Badan Kepegawaian Daerah Kota Palembang data and informat…
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- xvi, 75 hlm.; Ilus.; 29 cm
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- T1049282023
IMPLEMENTASI CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PADA TOKO KULINER LEMAKRA…
Lemakraso Culinary Store is a frozen food-based culinary business operating in Palembang, South Sumatra. Currently, the store's marketing process is still manually conducted, resulting in suboptimal promotion results. There are also issues with manually summarizing transaction and customer data. Furthermore, there is no specific strategy implemented to increase sales revenue. The application of…
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- x, 38 hlm.; Ilus.; 29 cm
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- T1258802023
ANALISIS SENTIMEN TERHADAP PENGGUNA QRIS (QUICK RESPOND CODE INDONESIAN STAND…
Twitter is currently one of the social media that is widely used by the public. By utilizing Twitter, people can now easily express opinions on various matters, including the Quick Respond Code Indonesian Standard (QRIS). Based on this, an analysis of public sentiment towards QRIS was carried out on social media Twitter using the Naïve Bayes Classifier algorithm. With the aim of finding out wh…
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- x, 32 hlm.; Ilus.; 29 cm
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- T1259002023
ANALISIS PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP KEPUASAN DA…
LinkAja is a mobile payment service application operating in Indonesia. This study aims to find evidence of the influence of customer relationship management on customer satisfaction and loyalty. The research method used is quantitative. Data was obtained from 100 LinkAja users residing in Palembang city, selected using the Lemeshow formula. Data collection was done by distributing questionnair…
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- xvi, 56 hlm.; ilus.; 29 cm
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- T1065772023
PERANCANGAN SISTEM INFORMASI REKAM MEDIS RAWAT INAP PADA RUMAH SAKIT BUKIT AS…
Rekam medis merupakan berkas yang memuat catatan yang berisikan identitas pribadi dan pelayanan yang telah diberikan pihak rumah sakit kepada pasien. Rumah Sakit Bukit Asam Medika rata-rata telah menggunakan rekam medis dengan media elektronik. Namun penggunaan media elektronik masih belum sepenuhnya, salah satunya pada pelayanan rawat inap. Dalam penggunaan rekam medis media konvensial masih m…
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- xvi, 53 hlm.; Ilus.; 29 cm
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- T1070932023
ANALISIS SENTIMENT PELANGGAN TERHADAP PENILAIAN PRODUK PADA TOKO ONLINE SHOP …
Sentiment analysis or opinion mining is an analysis that aims to see the sentiment of people or groups regarding certain entities. The sentiments expressed by society can be in positive, negative and neutral form. One media that can be given an opinion by the public is in the e-commerce application, namely the shopee application, shopee has a comment or assessment feature on the product that ha…
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- xvii, 77 hlm.; ilus.; 29 cm
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- T785402022
ANALISIS PENGARUH ELECTRONIC WORD OF MOUTH TERHADAP PURCHASE INTENTION DAN PU…
Analysis of Effect of Electronic Word Of Mouth To Purchase Intention and Purchase Decision (Case Study: Followers Instagram account Sagita Shop). This final project research aims to determine the effect of electronic word of mouth which consists of four dimensions, namely: intensity, positive valence, negative valence and content on purchase intention and purchase decision of Sagita Shop consum…
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- xii, 48 hlm.; 29 cm
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- T335692020
SISTEM PENDUKUNG KEPUTUSAN PENENTUAN CALON PEGAWAI MENGGUNAKAN METODE SIMPLE …
Frequent mistake and obstacles in determining prospective employees at PT. Dwi Kembar Citra Ogan thus caused a ngative impact on the Company. The purpose of this study is to build a system that is decision support system for determining employee candidates based on the web using the system development method, which is the FAST (Framework For Application Of System Technology) method, for the dec…
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- xxii, 150 hlm.; ilus., tab: 28 cm
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- T372052020
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