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ANALISIS KEPUASAN PENGGUNA PADA APLIKASI TOKOPEDIA MENGGUNAKAN METODE USER EX…
The Tokopedia app was officially launched on 17 August 2009. It was founded on 6 February 2009, by William Tanuwijaya and Leontinus Alpha Edison under PT Tokopedia. Tokopedia is a platform that simplifies online shopping by offering a variety of daily necessities. However, recent reviews on PlayStore and AppStore show many users have given negative feedback about new features, such as unusable …
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- xv, 82 hlm.; ilus.; tab.; 29 cm.
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- T1635802024
EVALUASI USER EXPERIENCE PADA APLIKASI LINE MENGGUNAKAN METODE SYSTEM USABILI…
This study aims to evaluate the user experience (UX) of the LINE application using the System Usability Scale (SUS) method. Although LINE is one of the popular communication applications, data indicates that its usage rate remains relatively low compared to similar communication apps. This research focuses on assessing the ease and comfort of users when interacting with the LINE application. Th…
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- xvi, 84 hlm.; ilus.; tab.; 29 cm.
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- T1634092024
ANALISIS PERBANDINGAN ALGORITMA K-MEANS DAN KMEDOIDS UNTUK KLASTERISASI DATA …
This research focuses on the implementation and comparison of the KMeans and KMedoids algorithms that function as poverty data clustering in South Sumatra Province, the poverty data is taken from the Central Statistics Agency of Indonesia (BPS Indonesia). This research also aims to analyze the poverty level in South Sumatra Province by including additional variables such as average years of sch…
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- xv, 68 hlm.; ilus.; tab. 29 cm.
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- T1629742024
PENGARUH KNOWLEDGE MANAGEMENT TERHADAP KINERJA KARYAWAN DAN PERILAKU KERJA IN…
This study aims to analyze the effect of knowledge management on employee performance and innovative work behavior at PT PBT Site Bukit Asam. A quantitative approach with a census method was used, involving 30 respondents from various departments. Data was collected through a questionnaire with a Likert scale and analyzed using Partial Least Square (PLS) with SmartPLS software version 4.0. The …
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- xvi, 71 hlm.; ilus.; tab.; 29 cm.
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- T1627592025
PERANCANGAN ANTARMUKA SISTEM INFORMASI MONITORING DAN EVALUASI PADA BAPPEDA L…
Advancements in information technology have driven digital transformation in governance. Bappeda Litbang Kota Palembang implemented the Monitoring and Evaluation Information System (SIMonEv) to support regional development planning and evaluation. However, the system is considered outdated and ineffective, requiring redesign. This study redesigned the user interface (UI) and user experience (UX…
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- xiv, 116 hlm.; ilus.; tab.; 29 cm.
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- T1628772024
ANALISIS DAN PERANCANGAN USER INTERFACE LAYANAN PORTAL INTRANET PADA PT KILAN…
Pertamina Refinery Unit III Plaju is a Pertamina oil refinery located in Palembang. One of the services available is the Pertamina Intranet Portal Service, which provides access to all news and services offered to employees of PT. Kilang Pertamina Internasional. To enhance its functionality, the interface needs to be neat, attractive, and prioritize effectiveness.The interface design was develo…
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- xiii, 73 hlm.; ilus.; tab.; 29 cm.
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- T1631482025
ANALISIS OPINI MEDIA SOSIAL BERDASARKAN HASIL PEMILIHAN UMUM 2024 MENGGUNAKAN…
Instagram merupakan salah satu platform media sosial yang digemari oleh masyarakat Indonesia untuk berbagi informasi tentang perkembangan yang terjadi salah satunya ketika pemilihan umum 2024. Tingginya sebaran komentar-komentar yang berisi polaritas dan polarisasi antara kelompok pendukung kandidat atau partai yang berbeda menjadikannya sebagai objek penelitian yang akan dianalisis menggunakan…
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- xiii, 70 hlm.; ilus.; tab.; 29 cm.
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- T1632362024
PENERAPAN METODE PIECES UNTUK MENENTUKAN ANALISIS TINGKAT KEPUASAN PENGGUNA P…
Penelitian ini mengevaluasi kepuasan pengguna aplikasi Traveloka menggunakan kerangka kerja PIECES, yang mencakup Kinerja, Informasi, Ekonomi, Kontrol, Efisiensi, dan Layanan. Populasi dan sampel pada penelitian adalah pengguna aplikasi Traveloka yang berjumlah 202 responeden. Data dikumpulkan melalui analisis regresi linier dan One-way ANOVA untuk meneliti dampak faktor-faktor ini terhadap pen…
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- 94 hlm.; ilus.; tab.; 29 cm.
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- T1638762024
ANALISIS FAKTOR PENENTU KEPUASAN PENGGUNA (PEGAWAI KECAMATAN) CARIYANLIK DI K…
Penelitian ini secara spesifik untuk mengetahui kepuasan pengguna terhadap sistem Sistem Informasi Pelayanan Publik Nasional (Cariyanlik) di Kota Palembang. Yang mana sistem Cariyanlik ini merupakan sistem pelayanan terpadu yang digunakan khususnya bagi pegawai kecamatan dalam melayani keperluan administrasi kependudukan di Kota Palembang. Dari hasil pengamatan penulis terhadap penggunaan terha…
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- xiii, 71 hlm.; ilus.; tab.; 29 cm.
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- T1635022025
ANALISIS FAKTOR UNTUK MENGETAHUI KEPUASAN PENGGUNA APLIKASI ACCESS BY KAI DI …
Aplikasi Access by KAI sebagai media pemesanan tiket kereta api secara online yang berfokus pada pemesanan tiket kereta api jarak jauh, menengah maupun local/komuter. Tujuan dari penelitian ini yaitu menganalisis faktor untuk mengetahui kepuasan pengguna terhadap aplikasi Access by KAI. Metode yang digunakan dalam penelitian ini adalah End User Computing Satisfaction (EUCS) yang terdiri dari li…
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- xii, 82 hlm.; ilus.; tab.; 29 cm.
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- T1630712024
ANALISIS KEPUASAN PENGGUNA PADA APLIKASI MAXIM DENGAN MENGGUNAKAN METODE USER…
This study explores the user experience of the Maxim app among the people of Palembang using the User Experience Questionnaire (UEQ) method. The study aims to assess user satisfaction by analyzing key variables such as attractiveness, efficiency, clarity, dependability, stimulation, and novelty. Data were collected through questionnaires, with responses from 228 participants, later refined to 2…
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- xviii, 86 hlm.; ilus.; tab.; 29 cm.
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- T1636212024
ANALISIS PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP LOYALITAS P…
This study aims to analyze the influence of Customer Relationship Management (CRM) on user loyalty of the Maxim application in Palembang. CRM is a strategic approach aimed at enhancing the relationship between companies and customers through the effective use of technology, information systems, and business processes. This research focuses on five main CRM variables: Content, Accuracy, Format, …
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- xv, 76 hlm.; ilus.; tab.; 29 cm.
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- T1631372025
IMPLEMENTASI METODE TASK CENTERED SYSTEM DESIGN PADA PERANCANGAN USER INTERFA…
The development of digital technology and the internet has made it easier to access information through an intuitive UI. PT Kilang Pertamina International, as a company in the oil and gas sector, has utilized this technology to help improve operational efficiency, including its Shared-Service (SS) ICT services. However, the current system interface is not yet optimal, causing discomfort and red…
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- xvii, 84 hlm.; ilus.; tab.; 29 cm.
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- T1627712024
PENERAPAN ALGORITMA NAÏVE BAYES DALAM PREDIKSI MASA TUNGGU ALUMNI MENDAPATKA…
Di suatu dunia pendidikan, tingkat kesuksesan alumni dalam memperoleh pekerjaan setelah lulus merupakan indikator penting bagi lembaga pendidikan dalam mengevaluasi kualitas pendidikan yang diberikan. Perguruan tinggi atau sebuah universitas memegang kewajiban yang sangat penting pada suatu pembangunan mutu pendidikan masyarakat. Tiap universitas perlu untuk menyesuaikan kurikulum dan program p…
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- xiv, 79 hlm.; ilus.; tab.; 29 cm.
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- T1638722024
IMPLEMENTASI CRISP-DM PADA ANALISIS PEMBANGUNAN PENDIDIKAN PRASEKOLAH MENURUT…
Taman kanak-kanak merupakan pendidikan prasekolah yang sangat penting dalam mendukung perkembangan masa emas anak-anak di Indonesia. Namun tidak semua anak-anak di Indonesia memiliki kesempatan dalam menempuh pendidikan prasekolah dikarenakan berbagai faktor-faktor yang meliputinya. Penelitian ini bertujuan untuk mengetahui faktor-faktor apa saja yang mempengaruhinya, kemudian diharapkan dapat …
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- xv, 67 hlm.; ilus.; tab.; 29 cm.
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- T1631342024
EVALUASI USABILITY DAN USER EXPERIENCE APLIKASI WEVERSE SHOP MENGGUNAKAN METO…
The rapid development of technology has encouraged the integration of digital services, including e-commerce apps such as Weverse Shop. As a platform that provides official merchandise for K-Pop fans, Weverse Shop underwent significant changes after being integrated into the Weverse app. This study aims to evaluate the usability and user experience of Weverse Shop e-commerce app following this …
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- xvi, 134 hlm.; ilus.; tab.; 29 cm.
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- T1619972024
PENGUKURAN KESIAPAN ADOPSI TEKNOLOGI INFORMASI (IT ADOPTION) PADA GAPOKTAN HI…
This research aims to measure the readiness to adopt information technology in the Gapoktan Life Baru community in East Cempaka OKU District using the Community Readiness Model (CRM) method. CRM measures several aspects, namely Community Effort, Knowledge Towards Issues, Leadership, Community Conditions, Community Knowledge, and Related Resources. This research involved 23 respondents who were …
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- xvi, 85 hlm.; ilus.; tab.; 29 cm.
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- T1616882024
EVALUASI USER EXPERIENCE DAN USABILITY PADA WEBSITE UNIVERSITAS SRIWIJAYA ENG…
The development of information and communication technology (ICT) in Indonesia has penetrated into various sectors, including education, one of which is through the Sriwijaya University English Proficiency Test (USEPT) website. In recent years, assessing the quality and user experience of the USEPT website has become increasingly important due to the globalization of higher education and the ne…
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- xvi, 96 hlm.; ilus.; tab.; 29 cm.
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- T1616772024
PENERAPAN METODE HUMAN CENTERED DESIGN DALAM PERANCANGAN USER INTERFACE LAYAN…
The Statistics Indonesia (BPS) of Ogan Ilir Regency is a government agency that provides high-quality statistical information, including statistical data consultation services through the Integrated Statistical Service Unit (PST). However, this service is not yet available online, which requires the public to visit the BPS office in person. The current manual system faces several challenges, su…
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- xiv, 59 hlm.; ilus.; tab.; 29 cm.
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- T1637542025
ANALISIS PENERIMAAN PENGGUNAAN TEKNOLOGI PADA PENGGUNA APLIKASI OJEK INDRALAY…
Technology Acceptance Model is a technology system acceptance model used in this study by using the variables Perceived Usefulness, Perceived Ease to Use, Behavioral Intention, Attitude Toward Using, and Actual System Usage. This study aims to examine the effect of five variables on the application of Ojek Indralaya or Ojin. Ojin is a means application to facilitate the search for transportatio…
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- xv, 50 hlm.; ilus.; 29 cm
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- T280632020
EVALUASI PROSES BISNIS PENGAJUAN SERTIFIKASI HALAL PRODUK DENGAN METODE BUSIN…
This research discusses recommendations for the business process of applying for regular halal certification using the Business Process Improvement (BPI) method as a consideration for the Halal Product Guarantee Agency (BPJPH), the Halal Examining Agency (LPH), and the Indonesian Ulema Council (MUI) in improving Standard Operating Procedures (SOP). In the current business process, there are 4 m…
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- xviii, 140 hlm.; ilus.; tab.; 29 cm.
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- T1419402024
PERBANDINGAN EVALUASI USER EXPERIENCE LAYANAN APLIKASI SHOPEEPAY DAN GOPAY ME…
Currently, the pace of development of information technology is very rapid and fast, including in Indonesia itself. It is also influential in the world of finance, which is currently known as a digital wallet. With the implementation of this digital wallet, people's lives have become more convenient, including being able to order transportation, order food, pay for groceries, and much more just…
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- xvi, 59 hlm.; ilus.; tab.; 28 cm
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- T1439612024
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KUALITAS WEBSITE UNIVERSITAS MELALUI…
Technological developments have significantly changed the way we interact and access information. One aspect that is affected is website use. Websites have become the main means for individuals, organizations and institutions to communicate, share information and carry out various online activities. Sriwijaya University as an institution certainly has a website which is a virtual gateway for st…
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- xv, 48 hlm.; ilus.; tab.; 28 cm
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- T1440322024
ANALISIS FAKTOR YANG MEMPENGARUHI NIAT PERILAKU PENGGUNA APLIKASI THREADS MEN…
Aplikasi Threads merupakan aplikasi yang dirancang untuk memberikan pengalaman yang intim dan pribadi dalam berkomunikasi, sehingga pengguna dapat tetap terhubung dengan orang-orang.tterdekat, sejak awal perilisannya aplikasi threads mendapatkan lebih dari 100 juta pengguna namun hanya dalam selang waktu 1 bulan aplikasi threads telah mengalami penurunan yang sangat drastic. Penelitian ini meng…
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- xiv, 70 hlm.; ilus.; tab.; 29 cm.
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- T1420452024
PENERAPAN METODE DESIGN THINKING DALAM RANCANGAN DESIGN INTERFACE APLIKASI …
PDAM Tirta Musi Palembang is a company engaged in providing water supply services. Currently PDAM Tirta Musi Palembang has used information technology in operations, namely an appeal application that helps employees in the billing and arrears section inprocessing customer information and data, but the information technology application of appeals has a display that is quite complicated, making …
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- xv, 44 hlm.; ilus.; tab.; 29 cm.
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- T1419662024
ANALISIS PROSES BISNIS PADA PENDAFTARAN PELANGGAN PEMASANGAN PDAM KOTA BATURA…
Business Process Modeling Notation (BPMN) is a business process modeling standard that graphically represents business processes in business process diagrams. BPMN provides organizations with a standard graphical representation of communications. BPMN is intended to support technical and business users in business process management by providing business users with an intuitive notation that ca…
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- xvi, 84 hlm.; ilus.; tab.; 28cm
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- T1440302024
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI BEHAVIORAL INTENTION DAN USE BEHAV…
In the third quarter of 2023, BNI Mobile banking recorded a total of 15.62 million users or grew 20.9% as of September 2023. However, the growth of BNI Mobile banking users is still relatively small when compared to the growth of mobile banking users from other major banks in the same quarter. According to a survey released by Populix in 2022, it was also stated that BNI Mobile banking still oc…
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- xvi, 85 hlm.; ilus.; tab.; 29 cm
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- T1443522024
IDENTIFIKASI SENTIMEN TERHADAP FAKTOR PENGGUNAAN DOMPET DIGITAL PAYPAL PADA…
PayPal merupakan salah satu akun virtual yang menyediakan layanan transfer dan pembayaran online dengan jumlah pengguna mencapai sekitar 429 juta orang. Akan tetapi, PayPal tidak termasuk dalam kategori 3 besar dompet digital yang sering digunakan masyarakat Indonesia. Oleh sebab itu, PayPal perlu melakukan sesuatu untuk meningkatkan daya saing antar dompet digital lainnya di Indonesia. Penelit…
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- xv, 101 hlm.; ilus.; tab.; 29 cm
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- T1430442024
USABILITY TESTING PADA APLIKASI SISTEM INFORMASI PELAYANAN LANGGANAN (SIPL)…
Meter Subscription Service Information System (SIPL) is an information system application used by employees of the Service and Reading Meter section at Tirta Musi Palembang. Based on observation, indications of weaknesses were found in terms of the usefulness of SIPL Meter, it still uses a simple interface and there are errors in running system. After interviews, SIPL meter has never tested the…
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- xiii, 36 hlm.; ilus.; tab; 29 cm
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- T1438422024
IMPLEMENTASI METODE AHP (ANALYTICAL HIERARCHY PROCESS) PADA SISTEM PENDUKUNG …
Rice is one of the most widely grown staples in rural Indonesia. East OKU Regency is the Regency with the second largest rice production in South Sumatra Province, Madang Suku 1 District is a District located in East OKU Regency and is the center of rice production. However, many farmers in Madang Suku 1 do not know the quality of rice seeds that are in accordance with the criteria that are sui…
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- xvi, 33 hlm.; ilus.; tab.; 29 cm
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- T1445072024
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