This book showcases state-of-the-art advances in service science and related fields of research, education, and practice. It presents emerging technologies and applications in contexts ranging from healthcare, energy, finance, and information technology to transportation, sports, logistics, and public services. Regardless of its size and service, every service organization is a service system. …
This book discusses machine learning and artificial intelligence (AI) for agricultural economics. It is written with a view towards bringing the benefits of advanced analytics and prognostics capabilities to small scale farmers worldwide. This volume provides data science and software engineering teams with the skills and tools to fully utilize economic models to develop the software capabiliti…
Background. Cerumen impaction is an accumulation of cerumen that causes symptoms, obstructing necessary assessment of the ear canal, tympanic membrane, audio-vestibular system or both. Cerumen impaction can block the external auditory canal or can press on the tympanic membrane. If someone picks their ears too often it can cause the cerumen to become hard or dense. This often results in tempora…
This book presents a collection of mathematical models that deals with the real scenario in the industries. The primary objective of this book is to explore various effective methods for inventory control and management using soft computing techniques. Inventory control and management is a very tedious task faced by all the organizations in any sector of the economy. It makes decisions for poli…
This book explores the core themes of the Fourth Industrial Revolution (4IR) highlighting the digital transformation that has been occurring in society and business. Representing an interface between technologies in the physical, digital and biological disciplines the book explores emerging technologies such as artificial intelligence, robotics, the Internet of Things, autonomous vehicle…
This book explains how various forms of artificial intelligence, namely machine learning, natural language processing, and robotic process automation, could provide a source of competitive advantage to firms deploying them compared to those firms that would not have deployed these technologies. The advantages of machine learning, natural language processing, and robotic process automation in st…
This book offers a timely review of cutting-edge applications of computational intelligence to business management and financial analysis. It covers a wide range of intelligent and optimization techniques, reporting in detail on their application to real-world problems relating to portfolio management and demand forecasting, decision making, knowledge acquisition, and supply chain scheduling an…
This book considers and assesses essential financial issues by utilizing data science and fuzzy multiple criteria decision making (MCDM) methods. It introduces readers to a range of data science methods, and demonstrates their application in the fields of business, health, economics, finance and engineering. In addition, it provides suggestions based on the assessment results on each topic, whi…
Empirical methods are means to answering methodological questions of empirical sciences by statistical techniques. The methodological questions addressed in this book include the problems of validity, reliability, and significance. In the case of machine learning, these correspond to the questions of whether a model predicts what it purports to predict, whether a model's performance is consiste…
This book focuses on the impact of artificial intelligence (AI) and machine learning (ML) models on supply chain operations in industry 4.0. The chapters illustrate the AI and ML models for all functional areas of operations in SCM. The book also includes examples using ML models like handling supply-to-demand imbalances, triggering automated responses, and reinforcing customer relationships. I…
This book constitutes thoroughly refereed and revised selected papers from the proceedings of 19th European Conference on Multi-Agent Systems, EUMAS 2022, held in Düsseldorf, Germany, during September 14–16, 2022. The 23 full papers included in this book were carefully reviewed and selected from 36 submissions. The book also contains 6 short summaries of talks from PhD students at the PhD…