Siti Fatimah Regional Hospital, South Sumatra Province has served a referral program for patient services participating in the Health Social Security Administering Agency (BPJS) with payment rules using the INACBGS System based on codes that refer to ICD 9 CM and ICD 10. Based on data obtained from the PPAT Installation of Siti Fatimah Regional Hospital, Province. South Sumatra, cases of BPJS H…
Dental health is an essential component of overall health that affects individual well-being and productivity. The 2023 Indonesian Health Survey reported a high prevalence of oral and dental problems and a low utilisation of dental health services. PT X, a state-owned enterprises in Palembang, provides additional health insurance for its employees and their families through PT Y. This study aim…
Health laboratories play an essential role in managing COVID-19 outbreaks by conducting rapid and accurate examinations to help control additional cases. Accreditation serves as a tool to enhance service quality standards. However, in South Sumatra, 50% of health laboratories have yet to be accredited, necessitating an analysis of the guidance provided by the South Sumatra Provincial Health Off…
Background: The competency test for functional health positions is one of the efforts to improve the quality of health services and ensure the competency of health workers in Palembang City. However, the implementation of this competency test faces several challenges, including the lack of a compiled competency dictionary and insufficient information dissemination. Objective: To analyze the imp…
Penelitian ini bertujuan untuk mengetahui apakah terdapat pengaruh tingkat pengetahuan peserta JKN-KIS, sikap petugas kesehatan dan ketercapaian fasilitas kesehatan secara simultan terhadap pemanfaatan pelayanan kesehatan pada peserta JKN-KIS di Puskesmas dan jaringannya. Penelitian ini merupakan penelitian kuantitatif dengan menggunakan metode pengumpulan data dengan menyebarkan kuesioner. Pop…
Latar Belakang : Jumlah penduduk Indonesia terus meningkat dan pada tahun 2023 mencapai 278,6 juta jiwa, sehingga pengendalian pertumbuhan penduduk menjadi penting melalui program keluarga berencana (KB). Salah satu metode kontrasepsi yang efektif adalah intrauterine device (IUD), namun penggunaannya di Indonesia masih rendah. Upaya peningkatan penggunaan IUD dilakukan melalui peningkatan kuali…
Violence against women and children is a crucial and urgent issue that needs to be addressed immediately, The Technical Implementation Unit for Women and Children Protection (UPTD PPA) of South Sumatra Province serves as an extension of the Ministry of Women Empowerment and Child Protection (KemenPPPA), providing direct services to victims in the provincial area. One of the online services prov…
Dengue Hemorrhagic Fever (DHF) is a disease caused by the dengue virus transmitted through the bite of Aedes aegypti mosquitoes, and it remains a major public health problem in Indonesia. This study aims to analyze the correlation between mosquito breeding eradication behavior (PSN) and water container characteristics with the incidence of dengue hemorrhagic fever in the East Prabumulih Public …
Pharmaceutical services are an important aspect of health facilities that directly affect patient satisfaction, one such service is prescription services. Patients often complain about waiting time for prescription services because it impacts their experience obtaining health services. The objective of this study evaluates how waiting time towards prescription services affects outpatient satisf…
The accreditation development of community health centers is an activity aimed at preparing these centers to meet accreditation standards. The approach used in the accreditation development of community health centers is through a systems approach, where the improvement of the performance of community health centers serves as the output from the structure (input) that is managed through a proce…
The research objective is to determine the extent to which the implementation of minimum service standard policies in the eye poly unit of the Padang Panjang City Hospital, West Sumatra Province and provide input or descriptions for developers of factors that influence policy implementation. The research method used is a research method based on the theory of Hanif Nurcholis. Based on the data …
This research is entitled "The Role of Health Service Clinics Cuma-Cuma in the Dissemination of Health Values Among the Poor People in Seberang Ulu 1 District, Palembang City, South Sumatra Province." The purpose of this study was to determine the role of Health Service Clinics Cuma-Cuma in providing socialization of health values as well as knowing the inhibiting factors in providing health se…
This research is entitled "The Influence of the Quality of Elderly Posyandu Services on the Health Behavior of the Elderly Population in Bedegung Village, Panang Enim District, Muara Enim Regency, South Sumatra". The research problem discusses the quality of elderly posyandu services in influencing the health behavior of the elderly population. The purpose of this study was to analyze and deter…
This study was conducted to determine the influence of PANDAWA innovation indicator variables on JKN Service Quality in the community at BPJS Kesehatan KC Palembang City. The data analysis method used in this study is quantitative with a descriptive approach. The population in this study was all JKN participants who used PANDAWA services at BPJS Kesehatan KC Palembang and a sample of 100 people…
Background. Patient safety is an important pillar in the world of health. It is stated that more than 10,000 deaths and 4 out of 10 patients experience injuries due to health services. One of the indicators of patient safety culture is incident reports and Bangka Belitung Province is the province with the lowest number of incident reports including the Central Bangka Regional General Hospital w…
The Ministry of Health is targeting the implementation of traditional health services in 2015 as many as 5 Community Health Centers. However, in Palembang City, only 2 Community Health Centers provide traditional health services, which means they have not reached the target. This study aims to analyze the implementation of traditional health services at the Campus Health Center and Empat Ulu He…
Photokeratitis is inflammation of the cornea caused by light such as sunlight or other artificial ultraviolet light sources, the ultraviolet light that is captured by the eye is absorbed by the outer tissue layer of the cornea and conjunctiva, by reaching slightly to the lens or the inside of the eye. This research was conducted to analyze ultraviolet radiation, worker factors and personal prot…
The number of participants who visited the National Health Insurance (JKN) at Indralaya Health Centre in the period January - December 2022 was 25,357 people, and specifically at the Dental Clinic was 1,176 for the period January - December 2022. With the high rate of utilisation of health services, of course, it must be supported by the quality of good health facilities, namely through accredi…
Health is the most important part needed by every human being. During the pandemic, human health experienced a decline and many individuals felt sick. This happens due to a lack of health workers who do not get the appropriate human resource needs. Researchers use a qualitative approach with phenomenology to see the perspective of the target participant in the research object. The locations tha…
Posyandu is an important tool to support efforts to achieve a prosperous society. The success of Posyandu is influenced by the activeness of cadres in carrying out their roles and functions. The purpose of this study was to investigate the differences in the performance of cadres in the stunting prevention program at Puskesmas OPI Jakabaring and Puskesmas Lima Ilir, Palembang City. The research…
Kualitas pelayanan dapat diukur menggunakan beberapa dimensi kualitas pelayanan. Pelayanan kesehatan yang berkualitas akan mempengaruhi minat kunjungan ulang pasien untuk kembali memanfaatkan pelayanan kesehatan di fasilitas kesehatan tersebut. Penelitian ini bertujuan untuk menganalisis hubungan kualitas pelayanan kesehatan gigi dan mulut dengan minat kunjungan ulang pasien ke Puskesmas di wil…
The use of IUD contraception is quite low in many countries. According to WHO data, the use of non Long Term Contraceptive Methods has increased more than the use of Long Term Contraceptive Methods worldwide from 1990 (54%) to (57,4%). The target for IUD use in Indonesia in 2017 has a target of 34,6% and only covers 12%. The prevalence of IUD contraceptive use in 2021 in Indonesia is only 7,99%…
Patient satisfaction is an important indicator and is commonly used to measure quality in health services. There are 5 dimensions in assessing service quality, tangibles, reliability, responsiveness, assurance and empathy. This study aims to analyze the relationship between of satisfaction of JKN participants with quality of dental and oral health services at Plenary Accreditation Health Center…