Ignorance of telecommunications companies regarding the reasons and characteristics of customer churn causes telecommunications companies to suffer huge losses. This makes customer churn a big problem for telecommunications companies. This study uses data mining with classification techniques as a solution to analyze customer churn characteristics. This research will use Rapid Miner and the ID3…
Marketplace BuildID is an application which is based-on marketplace developed by PT. Semen Baturaja. This marketplace is useful for increasing sales, promotion and marketing. BuildID is available in website form and currently developing to Android or application version. The aims of this study is helping to design the BuildID user interface which is owned by PT. Semen Baturaja to be more focuse…
Taxes are the most important source of state revenue in order to finance a state policy and development activities. The goal is to increase tax sector revenue every year. Increased tax revenue is expected to be able to pay for government spending in order to achieve people's welfare. The purpose of this research is to analyze the business process of checking tax objects in the Regional Revenue …
Network monitoring is the process of monitoring any changes that occur on the network by knowing whether a device connected to the network is functioning or not, if there is a disturbance it will reduce the performance of the infrastructure of the network. This router monitoring aims to build a system to monitor SOHO (Small Office Home Office) router networks using instant messaging bots by sen…
Customer reviews play a crucial role in shaping purchasing decisions. The significance of these reviews has led many individuals to create fake reviews purposely for personal gain. Fake reviews can result in unhealthy business competition, damage a business's reputation which leads to financial losses, and diminish consumer trust. This research aims to classify reviews into fake and genuine cat…
Outlet Mixue in Sako District, Palembang City, is one of the attractive fresh tea and ice cream outlets in Indonesia. However, after the pandemic, the outlet faced challenges in its marketing strategy and ineffective customer satisfaction, which affected its performance. Despite being popular and having many visitors, there are still challenges in attracting potential customers through ineffect…
Language is the main communication tool used by humans, with the diversity of languages that exist in the world reflecting the cultural diversity and identity of a language. In this context, language identification is important for the development of communication technology and information processing. This research focuses on language identification in text by utilizing Long Short Term Memory …
As a company operating in courier delivery, logistics, and financial transaction services, PT. Pos Indonesia cannot be separated from the use of information technology as a supporting asset for its business processes. The focus of this research is PT. Pos Indonesia Palembang 30000, which is the main branch of PT. Pos Indonesia in the city of Palembang. During the use of information technology, …
The provision of Space rent or space rental for LRT station MSMEs in Palembang City is a form of sensitivity and concern for economic growth in Indonesia. Currently, the dissemination of information regarding the provision of space rent for MSMEs is only limited to several social media such as Facebook and Instagram. This research aims to be able to provide new opportunities in the form of desi…
This research aims to examine the influence of Computer Anxiety, Computer Self-Efficacy, and Perceived Usefulness on the Interest in Implementing Accounting Software among Micro-scale SMEs in Lahat Regency and Palembang City. This thesis utilizes primary data collected through the distribution of questionnaires to micro-scale SMEs in Lahat Regency and Palembang City. The research employs a quan…
The Academic Information System (AIS) is a system created to simplify the management of academic administration in educational institutions, including Palembang Aviation Polytechnic. User satisfaction is needed by the developers of a system because it can be important assessment data for them in an effort to improve the services offered by the system in the future. This research aims to measure…
Nowadays, it cannot be denied that dissemination of information has become completely digital as a result of rapid development of information technology, for example Public Service Innovation Information System Website Rumah Inovasi Kesehatan at Dinas Kesehatan Provinsi Sumatera Selatan. However, in its implementation the system is not optimal and has several obstacles for users, in terms of de…
Penelitian pengembangan ini bertujuan untuk mengembangkan dan menguji kelayakan serta kepraktisan e-modul materi kesetimbangan benda tegar pada kearifan lokal rumah knock down Ogan Ilir untuk meningkatkan keterampilan komunikasi siswa kelas XI SMA. Subjek penelitian ini yaitu peserta didik kelas XI SMA Negeri 1 Indralaya. Metode yang digunakan dalam penelitian ini adalah metode penelitian dan p…
CV. 8 Bersaudara Belitang Mulya adalah sebuah entitas perdagangan yang fokus dibidang penjualan produk pertanian khususnya hasil panen padi atau beras. Dalam kegiatan aktivitasnya masih ditemukan banyak kendala yakni, proses transaksi yang masih berlangsung secara manual, dimana pelanggan datang langsung untuk membeli beras atau hasil panen lainnya, sehingga membutuhkan waktu dan tenaga ekstra.…
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The Instransito Basic Commodities Store plays a crucial role in managing the sales of various essential commodities. The handling of sales transactions and the recording of sales reports at this store are still carried out manually without a computerized application system, resulting in delays in processing transactions and sales reports. To address this issue, the author has designed a basic c…
Sriwijaya University Career Development Center has applied information technology through a website that serves to provide information and services regarding character and career development of students and alumni. Based on interviews with several users, it is suspected that there are problems on the website, such as information that is not up to date, the user interface is considered less attr…
Sriwijaya University's Academic Information System (SIMAK UNSRI) plays an important role in improving student services. Therefore, it is necessary to conduct an evaluation to find out how users perceive this website. This research aims to evaluate the usability and user experience of SIMAK UNSRI by using the User experience questionnaire (UEQ) and System Usability Scale (SUS) methods. The data …
This book systematically defines and analyses the rise of China’s innovation system and Chinese corporate governance model. China’s achievement in artificial intelligence and high technology innovation has attracted the global attention. The country’s innovation system and Chinese model arose during the period between the mid-1990s and the first decade of 21 century, making it one of the …
The advancement of information technology is progressively exerting significant impact across diverse aspects of life, including business. PT Semen Baturaja Tbk is developing a marketplace platform called Build Id to meet community's needs for high-quality construction materials and services, also aims to enhance company's product sales and brand recognition. A system with quality provides ease…
recommendation system is a software that aims to help the user by giving recommendations to the user when the user is confronted with a large amount of information. This tourist attraction recommendation system uses a Fuzzy-based Multi-Criteria Recommender System, which calculates the similarity (nearness) of Items and Users visited by users. In this study, the author conducted research related…
In recent years, Internet of Things (IoT) sensors have become increasingly integrated into various devices and fields. Therefore, the security of IoT sensors is becoming more vulnerable to attacks. In this research, the K-Nearest Neighbors (KNN) algorithm is employed to classify attacks in the dataset. The dataset is obtained from interactions between DDos attacks and normal interactions, and i…
This study aims to determine the effect of using Plotagon learning media in improving students' critical thinking in Civics learning at SMAN 2 Prabumulih. This study used a quantitative approach with a quasi-experimental method consisting of an experimental class and a control class. The population in this study was all class X with a total of 267 students, with research samples from classes X.…