Disiplin kerja ASN berperan penting dalam pelayanan kedewanan di Sekretariat DPRD Provinsi Sumatera Selatan, meskipun dalam pelaksanaannya masih terdapat perbedaan konsistensi dalam kehadiran serta kepatuhan terhadap peraturan dan standar kerja. Penelitian ini bertujuan untuk menganalisis disiplin kerja ASN pada Sekretariat DPRD Provinsi Sumatera Selatan dengan menggunakan metode deskriptif kua…
Penegasan batas wilayah antar daerah merupakan aspek penting dalam penyelenggaraan pemerintahan daerah karena berkaitan dengan kepastian hukum, tertib administrasi, serta pemenuhan pelayanan publik bagi masyarakat. Namun, dalam praktiknya, penetapan batas wilayah kerap menimbulkan sengketa ketika keputusan administratif tidak sejalan dengan kondisi sosial dan administratif masyarakat. Penelitia…
Strategi penyusunan arsip media merupakan bagian penting dalam mendukung efektivitas administrasi dan akuntabilitas lembaga pemerintahan. Dewan Perwakilan Rakyat Daerah (DPRD) Provinsi Sumatera Selatan sebagai lembaga legislatif daerah menghasilkan berbagai arsip media yang bernilai administratif, hukum, dan historis. Namun, dalam praktiknya, penyusunan arsip media di Record Center DPRD Provins…
Tata kelola pemerintahan di Kota Palembang menghadapi tantangan belum optimalnya tata kelola yang dinamis dan kolaboratif dalam perencanaan pembangunan. Penelitian ini bertujuan menganalisis pendekatan dynamic governance yang dilakukan Bappeda Litbang Kota Palembang menggunakan teori Neo dan Chen yang mencakup kemampuan berpikir utama, yaitu thinking ahead, thinking again, dan thinking across. …
Leadership style is a crucial factor in determining organizational success, particularly in improving employee performance within the government sector. This study aims to analyze the leadership style of the urban village head as a key factor in enhancing employee performance at Kemang Agung Urban Village, Palembang City. The research employed a descriptive qualitative approach through observat…
This study aims to assess the effectiveness of the Ogan Komering Ilir District Population and Civil Registration Office (Disdukcapil) in implementing the Digital Population Identity (IKD) Application for population administration services. This research uses a descriptive method with a qualitative approach and is analyzed using Duncan's organizational effectiveness theory in Steers (1985), whic…
This study aims to determine the “Effectiveness of Population Administration Services Through the Drive-Thru Biduk Kajang Innovation at the Population and Civil Registration Office of Ogan Komering Ilir Regency.” The study uses a qualitative descriptive method with data collection techniques through observation, interviews, and documentation of informants from the Population and Civil Regis…
This study aims to evaluate the innovation of the Lakon Mandira program in population administration services at the Population and Civil Registration Office of Ogan Komering Ilir Regency, through the perspective of best practices according to Prasojo (2007). The Lakon Mandira program innovation is a population administration service that uses digital technology through a website, so that peopl…
This study aims to determine the implementation of registered letters as a medium for summons and case notifications at the Palembang Class IA Religious Court using Ripley and Franklin's theory with three main dimensions, namely compliance level, routine function smoothness, and policy performance and impact. This study uses a qualitative approach with data collection techniques through observa…
Penelitian ini bertujuan untuk mengkaji penerapan Sistem Pemerintahan Berbasis Elektronik (SPBE) di Sekretariat DPRD Kabupaten Bangka dengan menggunakan model Design–Reality Gap yang dikembangkan oleh Richard Heeks. Meskipun Pemerintah Indonesia telah menerbitkan Peraturan Presiden Nomor 95 Tahun 2018 tentang SPBE sebagai upaya mendorong transformasi digital birokrasi, implementasi di tingkat…
Inovasi Perizinan On The Spot (PROTES) yang diinisiasi oleh Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTS) Kabupaten Ogan Ilir bertujuan mempermudah masyarakat, khususnya pelaku UMKM, dalam memperoleh izin usaha yang dapat diselesaikan langsung di lokasi (on the spot). Meskipun demikian, implementasinya masih menghadapi beberapa kendala. Penelitian ini menggunakan metode kualit…
This study aims to determine the implementation of the electronic-based Midwife Practice License (SIPB) service policy through the Sicantik Cloud website at the Ogan Ilir Regency Department of Public Works and Public Housing (DPMPTSP) This study uses Merille S. Grindle's (1980) policy implementation theory. emphasizing three main variables: policy content, implementation context, and outcomes. …
This study aims to analyze the impact of the Smart Indonesia Program on the Pure Participation Rate at the elementary and junior high school levels in South Sumatra Province. The study uses a quantitative approach with a panel data regression method at the district/city level during the 2019–2023 period. The research data is sourced from the National Socio-Economic Survey (Susenas) of the Cen…
Penelitian ini bertujuan untuk menganalisis pengembangan sumber daya manusia di Sekretariat DPRD Provinsi Sumatera Selatan. Pengembangan sumber daya manusia memiliki peran penting dalam meningkatkan kinerja pegawai serta mendukung kelancaran pelaksanaan tugas dan fungsi Sekretariat DPRD. Penelitian ini menggunakan metode penelitian kualitatif dengan pendekatan deskriptif. Teknik pengumpulan dat…
Penelitian ini bertujuan mengkaji transformasi kinerja aparatur melalui penerapan nilai-nilai BerAKHLAK di Kejaksaan Negeri Ogan Komering Ulu Selatan. Nilai-nilai yang meliputi Berorientasi Pelayanan, Akuntabel, Kompeten, Harmonis, Loyal, Adaptif, dan Kolaboratif diterapkan sebagai core values ASN untuk mendorong reformasi birokrasi dan meningkatkan kualitas pelayanan publik. Dengan metode kual…
This study aims to analyze the implementation of the civil servant (ASN) transfer policy between Regional Apparatus Organizations (OPD) in Banyuasin Regency by the Human Resources Development and Civil Service Agency (BKPSDM) of Banyuasin Regency, using Thomas B. Smith’s policy implementation model. The model consists of four main components: the idealized policy, target group, implementing o…
This study aims to analyze the effectiveness of school operational permit services at the Investment and Integrated Services Agency (DPMPTSP) of Ogan Ilir Regency in improving public services and community welfare. However, its implementation still faces several obstacles that need to be overcome. This study uses a qualitative method with data collection techniques through observation, intervie…
This study aims to analyze the accountability of the Mayor of Palembang’s Accountability Report (LKPJ) for the year 2024. The LKPJ serves as an accountability instrument of the regional head to the Regional House of Representatives (DPRD) regarding the implementation of local governance within a fiscal year. This research employs a qualitative approach with a descriptive method. Data were col…
This study aims to analyze the effectiveness of the preparation of the Regional Government Implementation Report (LPPD) at the Palembang City Regional Secretariat in 2024. This study used qualitative research methods, utilizing Sedarmayanti's theory of effectiveness (input, process, output, and productivity). Data were obtained through interviews with the coordination team and representatives o…
This study aims to describe and analyze the organization of the verification process for official travel documents at the Department of Culture and Tourism of South Sumatra Province. The research employs a qualitative approach with a descriptive method. Data were collected through interviews, observations, and documentation. The analysis is based on Luther Gulick’s 1937 theory of organizing, …
Penelitian ini bertujuan untuk mengetahui penerapan inovasi pelayanan publik melalui website dpmptsp.oganilirkab.go.id di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kabupaten Ogan Ilir dalam penyediaan informasi pelayanan kepada masyarakat. Penelitian ini menggunakan metode kualitatif dengan teknik pengumpulan data berupa observasi, wawancara, dan dokumentasi. Hasil peneli…
This study aims to analyze the innovation of the e-Divorce Certificate (e-Akta Cerai) service at the Palembang Religious Court Class 1A, focusing on its adoption and acceptance by court officials and the public, as well as the factors influencing its success and challenges in implementation. This research employs a qualitative descriptive approach using interviews, observation, and documentatio…
The management of inactive records plays an essential role in supporting accountability, work effectiveness, and the smooth operation of government administration. However, preliminary observations indicate that the management of inactive records at the Secretariat of the Regional House of Representatives (DPRD) of South Sumatra Province has not yet fully aligned with the provisions stated in t…
This study aims to analyze the effectiveness of the Integrated Dynamic Archival Information System (SRIKANDI) in supporting document archiving processes at the Regional House of Representatives (DPRD) Secretariat of South Sumatra Province. The research employs a qualitative descriptive method with data collected through observation, in-depth interviews, and documentation. Data analysis was cond…
Records management plays a crucial role in supporting administrative order and the quality of public services, particularly in government institutions that produce large volumes of records. The Civil Registration Service Subdivision of the Department of Population and Civil Registration of Muara Enim Regency generates civil registration documents with permanent legal value on a daily basis, req…
This study aims to analyze the creation of public value through the Multi-Purpose Credit (KSG) program implemented by Bank Sumsel Babel Prabumulih Branch in improving financial inclusion for civil servants (ASN) in Prabumulih City. The analysis employs Mark H. Moore's Public Value Strategic Triangle, which consists of three core dimensions: public value, legitimacy and support, and operational …
This study discusses the Village Head's Strategy in an Effort to Increase CommunityParticipation in the 2024 Election (Case Study in Panca Tunggal Village, Sungai LilinDistrict). The background of this research is because there are still people in PancaTunggal Village who did not participate in the 2019 election. The reason for the nonparticipation of the Panca Tunggal village community is due …
The development of information technology has encouraged judicial institutions to modernize their services in order to realize a judicial process that is simple, fast, and low-cost. One such innovation is the implementation of the e-Court system developed by the Supreme Court of the Republic of Indonesia. This study aims to understand and describe how the implementation of the e-Court system su…
The development of information technology has encouraged judicial institutions to modernize their services in order to realize a judicial process that is simple, fast, and low-cost. One such innovation is the implementation of the e-Court system developed by the Supreme Court of the Republic of Indonesia. This study aims to understand and describe how the implementation of the e-Court system su…
This research aims to determine the influence of organizational culture on the quality of public services at the Palembang City Population and Civil Registration Service. The organizational culture theory used is Denison's theory, namely involvement, consistency, adaptation, mission, while for service quality, Parasuraman, Zeithaml and Berry's theory is used, namely direct evidence, reliability…