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PENERAPAN SOSIAL CUSTOMER RELATIONSHIP MANAGEMENT DALAM PENGEMBANGAN TECHNOPR…
Di era globalisasi saat ini, persaingan di dunia bisnis semakin ketat. Sosial CRM dapat dimanfaatkan oleh suatu bisnis atau usaha untuk membuat strategi, menjalankan, dan meninjau tanggapan pelanggan terhadap promosi dengan cara berkomunikasi langsung lewat media sosial. Dengan Sosial CRM, dapat membantu perushaan dalam membangun kesadaran merek, membuat merek lebih dikenal, serta menumbuhkan k…
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- xiii, 78 hlm.; ilus.; tab.; 29 cm.
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- T1768972025
ANALISIS SENTIMEN PUBLIK TERHADAP PROGRAM KIP-KULIAH MENGGUNAKAN ALGORITMA RA…
KIP-K program or The Indonesia Smart College Card is a funding assistance from the government for students with economic difficulties who want to experience educational opportunities in higher education. This program can’t be separated from public discussion, especially regarding the issue of misuse of funds by recipients, inconsistency in fund disbursement and falsification of registration f…
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- xviii, 78 hlm.; ilus.; tab.; 29 cm.
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- T1770172025
SENTIMENT ANALYSIS APLIKASI MOBILE TIX ID DI PLAYSTORE MENGGUNAKAN ALGORITMA …
TIX ID is one of the e-ticketing entertainment platforms for film orders that has experienced a rapid surge in Indonesia. The various features offered by the TIX ID application must of course be able to meet user expectations in order to compete in the market. The influence of reviews provided by users has a very important impact on the reputation of an application, whether it is positive revie…
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- xvii, 81 hlm.; ilus.; tab.; 29 cm.
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- T1770572025
PENGEMBANGAN KNOWLEDGE MANAGEMENT SYSTEM MENGGUNAKAN METODE KMSLC DAN ELASTIC…
Knowledge within the Computer Laboratory of the Faculty of Computer Science, Sriwijaya University, remains dispersed among individuals and have not yet well documented, making it difficult to share and known only to a few. Moreover, the available physical documentation is still incomplete and limited to certain laboratories, which hinders laboratory managers in planning resource needs. This stu…
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- xxii, 203 hlm.; ilus.; tab.; 29 cm.
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- T1770292025
DESAIN PROTOTYPE MEDIA PEMBELAJARAN DENGAN METODE DESIGN THINKING (STUDI KASU…
The current obstacles in the world of education, especially those being faced by teacher of the class IV at SDN 197/IX Pematang Gajah, Kabupaten Muaro Jambi, are low student literacy and a lack of student enthusiasm in teaching and learning activities. Therefore, a learning media prototype was designed that uses game aspects in it. With the Design Thinking method which functions as a guide in k…
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- xvi, 41 hlm.; ilus.; tab.; 29 cm
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- T1419932024
EVALUASI LAYANAN INCIDENT MANAGEMENT SIMRS RSUD PALEMBANG BARI DENGAN PENDEKA…
The Hospital Management Information System (SIMRS) is a critical component of hospital services. However, its implementation often encounters incidents that disrupt operations. This study aims to evaluate the incident management service of SIMRS at RSUD Palembang BARI using the ITIL v3 Maturity Level Self-Assessment approach. Data collection methods included literature studies, observation, int…
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- xiv, 59 hlm.; ilus.; tab.; 29 cm.
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- T1770222025
PENERAPAN METODE PIECES UNTUK ANALISIS TINGKAT KEPUASAN PENGGUNA DALAM APLIKA…
Penelitian ini melakukan analisis kepada tingkat kepuasan atas para pengguna aplikasi yang dikenal dengan Livin’ by Mandiri menggunakan metode PIECES, lewat mencakup indikator yang berupa “Performance, Information, Economy, kemudian juga Control, Efficiency, serta terdapat Service”. Tujuannya adalah agar dapat menjalankan pengukuran kepuasan dari penggunanya dan memberikan rekomendasi pen…
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- xiv, 67 hlm.; ill.; tab.; 29 cm.
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- T1701572025
PENERAPAN METODE USABILITY UNTUK MENENTUKAN TINGKAT KEPUASAN PADA SISTEM MOBI…
Penelitian ini bertujuan untuk menganalisis tingkat kepuasan pengguna terhadap aplikasi mobile banking BRImo dengan menerapkan metode usability. Metode ini mengevaluasi lima variabel utama, yaitu kemudahan penggunaan (learnability), efisiensi (efficiency), kemudahan mengingat (memorability), kesalahan (errors), dan kepuasan (satisfaction). Data dikumpulkan melalui kuesioner yang disebarkan kepa…
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- xiv, 28 hlm.: Ilus., tab.; 29 cm
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- T1701562025
PENGARUH PENGGUNAAN MEDIA SOSIAL INSTAGRAM @SMPNEGERI35PLG TERHADAP PEMENUHAN…
The main problem addressed in this research is the low posting frequency and suboptimal content management of the official Instagram account of SMPN 35 Palembang, which may hinder the fulfillment of followers’ information needs. This study aims to examine the influence of Instagram social media usage on the fulfillment of information needs among followers of the @smpnegeri35plg account. Socia…
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- xv, 135 hlm.; ilus.; tab.; 29 cm.
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- T1767182025
DETEKSI MULTI-CLASS CLASSIFICATION TERHADAP SITUS JUDI ONLINE MENGGUNAKAN MET…
The rapid development of technology and internet access has fostered the widespread activity of online gambling, becoming a global phenomenon. This research aims to classify multi-class detection of online gambling sites using the Random forest method based on traceroute data. Data were obtained through extraction from traceroute activities conducted on gambling sites, followed by data preproce…
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- xvi, 97 hlm.; ilus.; tab.; 29 cm.
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- T1769182025
DETEKSI SERANGAN MAN IN THE MIDDLE (MITM) PADA PROTOKOL JARINGAN IEC 61850 SU…
A Man-in-the-Middle (MITM) attack is a security threat in network communication that allows an attacker to intercept and modify data transmitted between two devices. This attack can disrupt SCADA-based power systems and occurs in the IEC 61850 communication protocol, particularly in the Generic Object-Oriented Substation Event (GOOSE) protocol.This study utilizes a dataset obtained from MITM at…
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- xiv, 86 hlm.; ilus.; tab.; 29 cm.
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- T1768742025
DETEKSI ANOMALI PADA LALU LINTAS JARINGAN VICTIM REVERSE TCP DENGAN METODE GR…
Deteksi anomali pada jaringan merupakan aspek penting dalam keamanan siber. Penelitian ini bertujuan untuk mengevaluasi kinerja model Gradient Boosting dalam mendeteksi anomali pada lalu lintas reverse TCP, serta menginterpretasi hasil deteksi guna membantu analis keamanan memahami pola serangan. Metode yang digunakan dalam penelitian ini mencakup pemrosesan data dengan teknik oversampling untu…
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- xiii, 96 hlm.; ilus.; tab.; 29 cm.
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- T1769552025
PENERAPAN MODEL MODIFIKASI UTAUT2: PERCEIVED RISK DALAM ANALISIS FAFKTOR-FAKT…
Digital banking is one of the digital transformations in the banking sector that is still relatively new in Indonesia. However, digital bank users are still far away when compared to conventional banks that have physical offices. Bank Jago is one example of a digital bank in Indonesia. This study aims to determine the factors that influence the intention to use Jago digital bank technology. The…
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- xi, 86 hlm.; tab.; 29 cm
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- T1419482024
ANALISIS PENERIMAAN DAN PENGGUNAAN SISTEM INFORMASI MANAJEMEN RUMAH SAKIT (SI…
This study aims to analyze factors that affected the Behavioral Intention and Use Behavior of hospital employees who use SIMRS at work using the Unified Theory of Acceptance and Use of Technology (UTAUT). This research was conducted at Ahmad Ripin Hospital, Muaro Jambi Regency, some employees still cannot use SIMRS because they have difficulty operating SIMRS. This article aims to find out how …
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- xviii, 140 hlm.; ilus.; tab.; 29 cm
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- T1419492024
ANALISIS KEBUTUHAN DAN PERANCANGAN SISTEM INFORMASI RUTE PARIWISATA KOTA PALE…
Kota Palembang merupakan salah satu daerah di Indonesia yang memiliki sektor pariwisata dan kebudayaan yang baik. Berbagai jenis wisata seperti wisata alam, budaya, agrowisata maupun sejarah terdapat di daerah tersebut. Akan tetapi dalam penyebaran informasi seputar pariwisata masih bersifat manual, antara lain pemberian brosur, pamflet, poster, dan buku-buku kepada wisatawan yang berkunjung ke…
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- ix, 69 hlm. : ilus. ; tab. ; 28 cm
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- T132362018
ANALISIS USER EXPERIENCE PADA APLIKASI SEABANK MENGGUNAKAN METODE USER EXPERI…
Perusahaan PT Bank SeaBank Indonesia menerapkan sistem Bank Online dengan membuat aplikasi Seabank sebagai upaya agar mempermudah masyarakat dalam melakukan transaksi, dll. Aplikasi SeaBank telah memiliki rating 4,8 pada perangkat Android dan dengan rating 4,9 pada perangkat IOS. SeaBank telah mengalami penurunan pengguna aplikasi sejak 3 bulan yang lalu, dan masih mendapatkan ulasan negatif da…
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- xii, 89 hlm.; ilus.; 29 cm
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- T1420492024
PERAN KNOWLEDGE SHARING DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI DENGAN KO…
Libraries play an important role in providing access to knowledge and information. When performing their duties, library staff play a crucial role in providing high-quality services to library users, as well as being the centre and core of the library. The involvement of library staff in knowledge dissemination activities is important. It is therefore important for library staff to have the mot…
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- xiv, 86 hlm.; ilus.; 29 cm
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- T1422312024
DETEKSI TROJAN METASPLOIT REVERSE TCP PADA NETWORK TRAFFIC DENGAN METODE K-NE…
Android is one of the most widely used operating systems. Android devices store various personal and sensitive information, which poses significant security risks. One of the major threats is the metasploit trojan using the reverse TCP technique, which allows attackers to remotely control the device. This study aims to detect the metasploit reverse TCP trojan in network traffic. The research ut…
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- xiv, 103 hlm.; ilus.; tab.; 29 cm.
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- T1764042025
DETEKSI MALWARE TROJAN PADA LALU LINTAS JARINGAN REVERSE TCP DENGAN ALGORITMA…
Malware, short for malicious software, is a type of harmful software designed to damage, steal data from, or disrupt computer systems and networks. One of the most common types of malware is the Trojan, which typically disguises itself as a legitimate program but actually has malicious intent. To address this threat, a system is needed that can detect suspicious patterns in network traffic. Thi…
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- ix, 114 hlm.; ilus.; tab.; 29 cm.
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- T1764032025
ANALISIS PERBANDINGAN USER EXPERIENCE PADA APLIKASI THREADS DAN X MENGGUNAKAN…
This study aims to analyze the comparison of user experience between the X and Threads applications using the User Experience Questionnaire (UEQ) method. The study was conducted in Prabumulih City involving 100 respondents from various backgrounds. The research method used was descriptive quantitative with data collection techniques through the distribution of the UEQ questionnaire. The analysi…
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- xi, 80 hlm.; tab.; 29 cm.
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- T1743112025
ANALISIS HUBUNGAN JUMLAH PENUMPANG DAN BUS SEKOLAH DI KOTA JAKARTA PADA TAHUN…
This study aims to identify patterns in the relationship between the number of school buses and the number of school passengers in Jakarta during the 2017–2019 period using an unsupervised learning approach. Four clustering algorithms K-Means, Fuzzy C-Means, Gaussian Mixture Model, and Spectral Clustering were applied to group the data, all of which produced two optimal clusters. Among these …
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- xiii, 85 hlm., ilus., tab.; 29 cm
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- T1754412025
PENGGOLONGAN KONDISI TANAH PADA HASIL MONITORING SMART FARMING MENGGUNAKAN AL…
This research aims to develop a model capable of predicting soil condition classification based on datasets obtained from smart farming monitoring devices using the Support Vector Machine (SVM) algorithm. The dataset includes attributes such as air temperature, air humidity, soil moisture, soil higrow, light intensity, and battery level. The classification process utilizes the Kingma formula to…
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- xv, 94 hlm., ilus., tab.; 29 cm
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- T1754842025
PENGEMBANGAN MODEL REINFORCEMENT LEARNING DENGAN ALGORITMA DEEP Q NETWORK (DQ…
In digital era right now, with the rapid advancement of time, system and network security is very important in the digital communication environment. Machine learning techniques are currently one of the many methods used to address this, including a method known as Reinforcement Learning (RL), which can be used to solve classification problems. In this study, we discuss the application of the D…
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- xvii, 190 hlm., ilus., tab.; 29 cm
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- T1753932025
ANALISIS EFEKTIVITAS MULTILAYER PERCEPTRON (MLP) DALAM MENDETEKSI SERANGAN DI…
The Internet of Things (IoT) has brought various conveniences to everyday life, particularly in smart home applications. However, this increased connectivity also heightens the risk of cyber attacks, especially Distributed Denial of Service (DDoS) attacks. This study aims to analyze the effectiveness of the Multilayer Perceptron (MLP) method in detecting DDoS attacks within IoT-based smart home…
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- xv, 87 hlm.; ilus.; tab.; 29 cm.
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- T1705632025
SISTEM DETEKSI SERANGAN DISTRIBUTED DENIAL OF SERVICE (DDOS) PADA PERANGKAT S…
The Internet of Things (IoT) has facilitated the automation of household device management through the implementation of smart home concepts. However, the increasing number of connected devices in a network also raises the risk of cyberattacks, one of which is the Distributed Denial of Service (DDoS) attack that can disrupt service availability. This study aims to detect DDoS attacks on smart h…
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- xv, 85 hlm.; ilus.; tab.; 29 cm.
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- T1760912025
DETEKSI SERANGAN DDOS PADA SISTEM SMARTHOME DENGAN METODE DEEP LEARNING
The advancement of the Internet of Things (IoT) enables physical devices such as cameras, home doors, televisions, lights, and other household appliances to connect to the internet, forming an intelligent and convenient Smart Home system. However, the connectivity among these heterogeneous devices also increases vulnerability to cyberattacks, particularly Distributed Denial of Service (DDoS) at…
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- xvi, 88 hlm.; ilus.; tab.; 29 cm.
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- T1760552025
DETEKSI SERANGAN DISTRIBUTED DENIAL OF SERVICE (DDOS) PADA PERANGKAT SMARTHOM…
The Internet of Things (IoT) has brought convenience to everyday life, particularly through the implementation of smarthome devices. However, the connectivity of these devices also increases their vulnerability to cyber threats, especially Distributed Denial of Service (DDoS) attacks, which can severely disrupt system operations. This study aims to detect DDoS attacks on smarthome devices using…
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- xvi, 90 hlm.; ilus.; tab.; 29 cm.
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- T1760562025
ANALISIS KEPUASAN PENGGUNA PADA APLIKASI SPOTIFY DI KOTA PALEMBANG DENGAN MEN…
Usability level is one of the methods that can affect the comfort of mobile application users, and evaluation is very important to do. Spotify, as an app for listening to music and podcasts, has users from different parts of the world. The evaluation is carried out with the aim of improving the user experience, so that the application can evolve and be easier to use. The method applied in this …
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- 85 hlm.; ill.; tab.; 29 cm.
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- T1734972025
DETEKSI SERANGAN DISTRIBUTED DENIAL OF SERVICE (DDOS) PADA SISTEM SMARTHOME M…
The Internet of Things (IoT) offers numerous benefits but also increases security risks, one of which is Distributed Denial of Service (DDoS) attacks. These attacks can cripple Smarthome systems by flooding the network with excessive data traffic. This research aims to detect DDoS attacks on Smarthome devices using the Convolutional Neural Network (CNN) method. The dataset used was obtained fro…
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- xv, 91 hlm.; ilus.; tab.; 29 cm.
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- T1705622025
PENERAPAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) BERBASIS WEBSITE UNTUK MENIN…
In the digital era, implementing web-based Customer Relationship Management (CRM) has become an innovative solution to enhance customer service quality. This study aims to implement CRM in the service system of the Regional Drinking Water Company (Perumda) Tirta Musi Palembang to facilitate customers in applying for new water meter installations and submitting complaints online.The research emp…
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- viii, 100 hlm.; ilus.; 29 cm.
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- T1736172025
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