This study aims to analyze the effect of tax digitalization, tax socialization, and tax sanctions on the compliance of individual taxpayers in the Jumputan Creative Center in Palembang City. This research uses a quantitative approach with multiple linear regression analysis. The data used in this study are primary data obtained through questionnaires distributed to individual taxpayers who work…
This study aims to test the performance of an automatic rack-type dryer with electric heaters in the drying process of sardine crackers (sardinella sp.). This study was conducted using a descriptive method with varying drying temperatures of 50°C, 55°C, and 60°C and fan speeds of 1000 rpm, 1200 rpm, and 1400 rpm with three repetitions. Observed parameters included drying rate, material weigh…
The modification of an Internet of Things (IoT)-based smart greenhouse and the analysis of solar panel energy efficiency involve a comparative calculation of conventional electrical energy and the electrical energy generated by solar panels used to power the smart greenhouse system. This study aims to compare the electrical energy generated and consumed by solar panels with that of conventional…
The transformation of digital-based public services has encouraged PT PLN (Persero) to improve service quality through the PLN Mobile application as a medium for online customer services and complaints. This application is expected to facilitate customers in submitting complaints and obtaining service information quickly and efficiently. This study aims to analyze customer complaint management …
The development of digital-based public services has encouraged PT PLN (Persero) to present service innovations through the PLN Mobile application as a means of providing easier and more affordable electricity services for the public. This study aims to examine public service innovations through the PLN Mobile application at PT PLN (Persero) Palembang Customer Service Implementation Unit (UP3).…
This study implements and compares the performance of the IndoBERT deep learning model in analyzing the sentiment of Gojek application reviews using 3-class and 5-class schemes. Data was extracted via web scraping, yielding 66,709 raw reviews, which were then preprocessed and balanced into 23,115 (3-class) and 32,899 (5-class) datasets. Training was executed with an 80:10:10 ratio across six sc…
Two-phase flow is a flow involving two different fluids flowing simultaneously in a channel. The characteristics of two-phase flow are more complex than single-phase flow because they are influenced by phase interaction, phase distribution, superficial velocity, and friction occurring during the flow process. These interactions cause pressure distribution changes along the pipe and require furt…