Choosing a college major that is consistent with a student's high school background is a crucial factor in supporting academic achievement and career preparation. This study focuses on a comparative analysis of the Support Vector Machine (SVM) and K-Nearest Neighbor (KNN) algorithms in evaluating the consistency of college major selection. This study used processed data from 636 students for an…
The rapid growth of digital applications has heightened the need to understand user perceptions more thoroughly, particularly through sentiment analysis of user-generated reviews. In practice, sentiment classification often faces challenges related to class imbalance, especially when neutral reviews are significantly fewer than positive or negative ones. This imbalance can limit a model’s abi…
JMO Mobile is a digital service application that enables the public to access employment-related information and benefits. User reviews serve as a valuable resource for evaluating service quality, yet systematic sentiment analysis on this application remains limited. This study aims to classify the sentiment of user reviews and compare the performance of Support Vector Machine (SVM) and Random …
Penelitian ini bertujuan menganalisis sentimen pelanggan terhadap ulasan produk pada toko Nyemil.Saji di Tokopedia menggunakan metode Support Vector Machine (SVM). Permasalahan utama yang melatarbelakangi penelitian adalah adanya ketidaksesuaian antara isi ulasan teks dan rating bintang yang menyulitkan evaluasi kualitas produk secara objektif. Data dikumpulkan melalui web scraping dan diproses…