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Found 2 from your keywords: subject="Customer Relationship...
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ANALISIS PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP LOYALITAS N…
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Sumantri, Ponda

With the widespread use of information technology at this time, it also influences business processes in various industrial environments, one of which is the banking industry. BRI Bank is one of the banks that utilizes information technology to improve services by presenting a mobile BRI system that can be used anywhere in the hope of meeting the needs of BRI Bank customers. Therefore, this res…

Edition
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ISBN/ISSN
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Collation
xv, 42 hlm.; tab.; Ilus.; 29 cm
Series Title
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Call Number
T1464792024
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Penerapan customer relationship managment (CRM) pada bidang layanan pelanggan…
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Muslim

Perkembangan dunia usaha yang semakin maju menyebabkan timbulnya persaingan yang semakin ketat. Salah satu cara untuk menjaga kelangsungan hidup perusahaan adalah menjaga hubungan baik dengan pelanggan. Karena dari hasil penelitian mempertahankan pelanggan yang sudah ada jauh lebih mudah dibandingkan dengan mendapatkan pelanggan baru. Persaingan bisnis yang sangat ketat akan sangat memerlu…

Edition
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ISBN/ISSN
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Collation
xv, 119 hlm. : ilus.
Series Title
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Call Number
005.360 7 Mus p 2016