Legal protection for users or consumers of digital wallets in Indonesia. In the rapidly growing digital era, the use of digital wallets has become an integral and unified part of daily financial transactions, particularly in terms of money transfers. However, with the convenience offered, there also arise risks associated with the security of funds and users’ personal data. Legal protection f…
PayPal merupakan salah satu akun virtual yang menyediakan layanan transfer dan pembayaran online dengan jumlah pengguna mencapai sekitar 429 juta orang. Akan tetapi, PayPal tidak termasuk dalam kategori 3 besar dompet digital yang sering digunakan masyarakat Indonesia. Oleh sebab itu, PayPal perlu melakukan sesuatu untuk meningkatkan daya saing antar dompet digital lainnya di Indonesia. Penelit…
The growth of technology has reached the financial sector including the development of payment instruments. Payment methods in Indonesia began with a barter system, followed by the invention of coins then paper-based money until technological developments introduced an e-payment or cashless payment system. E-payment itself is categorized into several types, one of which is a digital wallet (e-w…
Era modern ini, masyarakat selaku konsumen banyak memilih untuk berbelanja secara online yang memiliki begitu banyak kemudahan yang ditawarkan serta berbagai bentuk permasalahan yang kebanyakan sulit dihadapi, hal ini menimbulkan ketergantungan dan meningkatnya kebutuhan konsumen terhadap dompet digital. Topik ini diangkat karena banyaknya toko-toko online yang mencederai hak konsumen yang meng…
The development of digital wallet technology, especially through smartphone platforms such as OVO and DANA, has changed the financial transaction landscape significantly. Both applications function as digital payment tools, but they have differences in features, layout, colors and performance. User experience (UX) is the basis of research because it is a crucial factor in the success of a produ…