This study examines the effect of information quality and service responsiveness on public satisfaction in digital complaint channels at Bank Sumsel Babel from an e-government perspective. This research aims to analyze the partial and simultaneous effects of information quality and service responsiveness on public satisfaction. The study employed a quantitative approach using an explanatory sur…
E-democracy has become a solution for implementing the democratic process supported by information technology, which in its application has several models that can be used. One form of implementing democracy is the General Election (Pemilu). The part of e-democracy that focuses on the general election process is known as e-election. Elections in Indonesia itself are carried out in two ways, nam…
This research aims to measure the inplementation of e-government requires readiness in various factors called E-Readiness. Thus, E-Readiness determines the success in implementing e-government. The lndonesian government through e-government support innovates digital-based archives, this study measures E-Readiness in the application ofIntegrated Dynamic Archival Information (SRIKANDI) using the …
The implementation of the Digital Population Identity (IKD) application at the Population and Civil Registry Service of Ogan Ilir Regency is expected to provide improvements in public services which is one of the innovations provided by the central government to meet community needs supported by information technology . However, the percentage of Digital Population Identity Activation in Ogan I…
This research aims to determine the extent of the implementation of e-government through the DiarySumsel application as a service for providing public reading materials at the South Sumatra Provincial Library Service. The method used is a qualitative research method with a case study type of research. Data sources were obtained from primary data through interviews and secondary data through sev…
Penulisan ini berjudul "Penerapan E-Government di Balai Besar Pelaksanaan Jalan Nasional Sumatera Selatan dengan studi kasus: Electronic Kinerja". Tujuan penelitian ini adalah untuk mengetahui, apakah Penerapan Electronic Government Melalui Penggunaan Electronic Kinerja Di Balai Besar Pelaksanaan Jalan Nasional Sumatera Selatan sudah maksimal atau belum dengan merujuk pada teori electronic gove…
E-Government is an effort to improve access and delivery of government service information efficiently with the use of technology, especially web-based applications. The Local Government Information System (SIPD) is a system that has the ability to document, administer and manage regional development data into information that can be used as a reference for decision making in the context of pla…
Instagram adalah platform yang paling popular di kalangan masyarakat saat ini. Tidak hanya sebagai alat komunikasi, Instagram dapat sebagai tempat mencari dan berbagi informasi. Pemerintahan Kabupaten Ogan Ilir adalah salah satu instansi pemerintahan yang menggunakan Instagram dalam menyebarkan informasi tentang daerahnya kepada masyarakat. Instagram @pemkab.oganilir memiliki 5,9 ribu followers…
The Electronic-Based Government System (SPBE) in Indonesia is currently an answer to the public’s need for a government system with more modern, open and efficient public services. The SRIKANDI application is one of the government's manifestations in implementing SPBE in Indonesia, especially in the field of archiving letters between government agencies. System maturity is an important factor…