This study aims to evaluate user experience on the Tokopedia website. This research is a causal associative study using a quantitative approach. The population in this study were Tokopedia users or customers. The sampling technique used was the Lemeshow sampling method, resulting in a sample of 96 rounded up to 100 respondents. Data were collected using a questionnaire. The data analysis techni…
Through the implementation of the E-Samsat system, there are also complaints from the public, such as: there are obstacles and difficulties to register on the system, it is difficult to understand the system due to lack of knowledge of the latest technology considering that not all Indonesians have technology such as cellphones, computers and others. Seeing this situation, an evaluation of ESam…