This study examines the effect of information quality and service responsiveness on public satisfaction in digital complaint channels at Bank Sumsel Babel from an e-government perspective. This research aims to analyze the partial and simultaneous effects of information quality and service responsiveness on public satisfaction. The study employed a quantitative approach using an explanatory sur…
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E-democracy has become a solution for implementing the democratic process supported by information technology, which in its application has several models that can be used. One form of implementing democracy is the General Election (Pemilu). The part of e-democracy that focuses on the general election process is known as e-election. Elections in Indonesia itself are carried out in two ways, nam…
This book discusses the connotation and function of social governance and elaborates on social governance thought in classical Marxism, Mao Zedong’s social governance thought, and social governance thought in socialism with Chinese characteristics, especially in Xi Jinping’s New Era. Together, these components constitute the basic theory of social governance in China. Moreover, the book cla…
The book offers perspectives from change makers. It is intended to inspire readers to get involved in the pursuit of social transformation. The objective of is to make the causes and consequences, and the added value, of inclusive social change tangible. Using real life stories that draw on the power of the human being to inspire by example, BeingChange shows that ‘purpose for power’ is not…
This book explores the analysis of social phenomena, using a multidisciplinary approach while addressing statistical, economic, sociological, as well as psychological issues. The author presents a detailed account of the procedures and techniques used to gather, process, and analyze data. Topics covered include, but are not limited to survey data, content analysis data, data visualization, a…
This research aims to measure the inplementation of e-government requires readiness in various factors called E-Readiness. Thus, E-Readiness determines the success in implementing e-government. The lndonesian government through e-government support innovates digital-based archives, this study measures E-Readiness in the application ofIntegrated Dynamic Archival Information (SRIKANDI) using the …
The implementation of the Digital Population Identity (IKD) application at the Population and Civil Registry Service of Ogan Ilir Regency is expected to provide improvements in public services which is one of the innovations provided by the central government to meet community needs supported by information technology . However, the percentage of Digital Population Identity Activation in Ogan I…
This research aims to determine the extent of the implementation of e-government through the DiarySumsel application as a service for providing public reading materials at the South Sumatra Provincial Library Service. The method used is a qualitative research method with a case study type of research. Data sources were obtained from primary data through interviews and secondary data through sev…
Penulisan ini berjudul "Penerapan E-Government di Balai Besar Pelaksanaan Jalan Nasional Sumatera Selatan dengan studi kasus: Electronic Kinerja". Tujuan penelitian ini adalah untuk mengetahui, apakah Penerapan Electronic Government Melalui Penggunaan Electronic Kinerja Di Balai Besar Pelaksanaan Jalan Nasional Sumatera Selatan sudah maksimal atau belum dengan merujuk pada teori electronic gove…
E-Government is an effort to improve access and delivery of government service information efficiently with the use of technology, especially web-based applications. The Local Government Information System (SIPD) is a system that has the ability to document, administer and manage regional development data into information that can be used as a reference for decision making in the context of pla…
This book analyzes the many threats to democracy that exist in the 21st century and tries to understand how democracy can survive economic, social and political crises. It focuses on issues of oligarchy, tyranny, totalitarianism, and ochlocracy. It discusses how these forms of governance manifested themselves in ancient and medieval worlds, and how socio-economic transitions in the 21st century…
This book, based on empirical and quantitative research, assesses the development of openness in government affairs in China. The content is divided into five parts, namely a general report, special reports, assessment reports on government transparency, reports on the openness of government in specific fields and how openness in government affairs is locally practiced. Covering the country …
BESTUURSKUNDE: Journal of Governmental Studies Volume 1 Issue 1 May 2021, This edition features 6 articles: Kinship Politics in the 2020 Pilkada in Central Java: The Actors Involved and Their Influences, Diniyanto, Ayon; Muhtada,Dani; Sofanudin, Aji Failed Kinship Politics: Three Cases of the 2020 Regional-Head Election in Jambi, Arfan, Arfan; Fadhilah, Sinta Rahmatil; Aminah, Siti …
Instagram adalah platform yang paling popular di kalangan masyarakat saat ini. Tidak hanya sebagai alat komunikasi, Instagram dapat sebagai tempat mencari dan berbagi informasi. Pemerintahan Kabupaten Ogan Ilir adalah salah satu instansi pemerintahan yang menggunakan Instagram dalam menyebarkan informasi tentang daerahnya kepada masyarakat. Instagram @pemkab.oganilir memiliki 5,9 ribu followers…
The Electronic-Based Government System (SPBE) in Indonesia is currently an answer to the public’s need for a government system with more modern, open and efficient public services. The SRIKANDI application is one of the government's manifestations in implementing SPBE in Indonesia, especially in the field of archiving letters between government agencies. System maturity is an important factor…