This research seeks to assess user satisfaction standards related to the services of quality offered by the Steam mobile application. Steam mobile is an application developed by Valve Corporation which was launched in 2012, the company behind the popular digital distribution platform for video games, Steam. This application is crafted to enable users to allow users to access various Steam featu…
Penelitian bertujuan untuk : 1) memperoleh indikator penilaian yang dapat digunakan untuk mengukur tingkat kepuasan pengguna kereta api terhadap pelayanan PT. KAI di Stasiun Kertapati Palembang; 2) memperoleh besaran nilai Indeks Kepuasan Pengguna Kereta Api terhadap pelayanan PT. KAI di Stasiun Kertapati Palembang; dan 3) menganalisis tingkat kepentingan dan kinerja setiap indikator pelaya…