This research aims to determine the influence of integrity and competence partially or simultaneously on employee performance at the Palembang City Fire Department. The research method used is a quantitative descriptive method. The population and sample in the research were 42 employees of the Palembang City Fire Department. The data collection technique is using a questionnaire with a Likert s…
Quality public services are crucial in enhancing community satisfaction. Employee competence as service providers plays a vital role in determining the effectiveness and efficiency of public services. This study aims to analyze the influence of employee competence on the quality of public services at the National Land Agency (BPN) of Palembang City. The research employs a quantitative approach …