The purpose of this research is to describe and analyze how the formation of a positive image by the Palembang Propermatic community. The research method used is descriptive qualitative with the research method used is case study. This research uses John Nimpoeno's theory of Image Formation. The data in this study were obtained through observation, in-depth interviews with 10 informants, and do…
Knowledge creation is a process carried out by individuals to create and obtain creative ideas by organizations. In the application of knowledge management, knowledge creation arises through the interaction of a knowledge conversion process called SECI (socialization, externalization, combination, internalization). However, the occurrence of the process of creating knowledge in each individual …
This research is entitled "Quality of Service for Making Death Certificates During the Covid-19 Pandemic at the Population and Civil Registration Office of Palembang City". The background of this research is that there are complaints about messages from the applicant who have not been responded to by the service officer, the applicant is still confused about the WhatsApp contact issue that can …