KESIAPAN DAN PERSEPSI TENAGA KESEHATAN DALAM PEMANFAATAN LAYANAN KESEHATAN DI…

The implementation of digital health services in primary healthcare requires both organizational readiness and health workers’ acceptance as system users. This study analyzes the readiness and perceptions of health workers toward digital health services at Tanjung Batu Public Health Center, Ogan Ilir Regency. A qualitative study with a phenomenological approach was conducted through in depth …

FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN PELAYANAN KESEHATAN PASIEN RAWAT INA…

Health is a basic need that supports people’s daily activities and productivity. Hospitals, as referral health care facilities, are required to provide high-quality services in line with the implementation of the National Health Insurance (JKN) program through BPJS Kesehatan. Various problems such as limited health personnel, service time, attitudes of medical staff, and the quality of facili…

ANALISIS SISTEM PELAYANAN KESEHATAN MENTAL DI KLINIK UNIVERSITAS SRIWIJAYA

Mental health is an essential part of student well-being, yet mental health services in higher education still face various limitations. This study aimed to analyze the mental health service system at the Sriwijaya University Clinic using the Input–Process–Output (IPO) approach. This research employed a qualitative case study design. Data were collected through observation, document review,…

ANALISIS KEBUTUHAN TENAGA REKAM MEDIS MENGGUNAKAN METODE ANALISIS BEBAN KERJA…

Berdasarkan standar Permenpan No.30 Tahun 2013, tenaga rekam medis di RSUD Siti Fatimah Provinsi Sumatera Selatan pada tahun 2025 masih mengalami kekurangan sekitar 23% dari standar, yang menunjukkan bahwa jumlah dan distribusi tenaga rekam medis belum optimal sehingga berpotensi meningkatkan beban kerja dan menurunkan efektifitas pelayanan. Penelitian ini bertujuan untuk menganalisis kebutuhan…

ANALISIS PERSEPSI TENTANG KUALITAS PELAYANAN KESEHATAN PADA POLI UMUM DI PUSK…

Quality healthcare services have become a necessity for every individual. Every complaint that arises must be immediately followed up with evaluation and continuous improvement. A recapitulation of Google Maps data from 2022 to 2024, as well as a complaint survey, shows that general polyclinics are the polyclinic with the most complaints. This study analyzes perceptions of the quality of health…

ANALISIS IMPLEMENTASI KEBIJAKAN KERJASAMA DALAM BIDANG PELAYANAN KESEHATAN BA…

Indoncsia is the country that sends the most migrants to Arabia, mainly for Hajj, umrah, and pilgrimage to Mecca. Indonesia sends between 168,000 and 220,000 Hajj congregations every year. The number of Hajj jamaahs continues to rise as Indonesia's economy grows and progresses, and recently the number of registrants has exceeded quota. Various issues have arisen, such the difficulty of providin…

ANALISIS TINGKAT KEPUASAN MASYARAKAT TERHADAP PELAYANAN KESEHATAN DI PUSKESMA…

Community satisfaction is an assessment of service performance by the community to public service officials. The more satisfied the community is, the better the resulting performance, in other words, the quality of the services provided. This study aims to determine the level of community satisfaction with health services organized by the Sei Selincah Health Center, Palembang City. The method u…

DETERMINAN PEMANFAATAN PELAYANAN ANTENATAL CARE DI INDONESIA (ANALISIS DATA R…

Antenatal care is a globally recommended strategy by the World Health Organisation (WHO) to reduce maternal mortality. The purpose of this study was to analyse the factors that influence the utilisation of antenatal care services in Indonesia. This study is a quantitative study with a cross sectional design using Riskesdas data in 2018. The study sample totalled 80,648 women who were selected b…

HUBUNGAN DIMENSI KUALITAS PELAYANAN KESEHATAN DENGAN TINGKAT KEPUASAN PASIEN …

Customer really do have to be satisfied, if not they will leave institution as customer and become rival customer. Thus, an institution must assess customer’s degree of satisfactory to know the attributes of product that can cause customer’s dissatisfactory. This study is aimed to analyze the correlation between health Service and the degree of patient satisfaction in Dental Clinic in Moh. …

GAMBARAN UTILISASI PELAYANAN KESEHATAN GIGI DAN MULUT KARYAWAN DAN KELUARGA P…

Dental health is an essential component of overall health that affects individual well-being and productivity. The 2023 Indonesian Health Survey reported a high prevalence of oral and dental problems and a low utilisation of dental health services. PT X, a state-owned enterprises in Palembang, provides additional health insurance for its employees and their families through PT Y. This study aim…

HUBUNGAN ANTARA KUALITAS PELAYANAN PEMASANGAN INTRAUTERINE DEVICE (IUD) PADA …

Latar Belakang : Jumlah penduduk Indonesia terus meningkat dan pada tahun 2023 mencapai 278,6 juta jiwa, sehingga pengendalian pertumbuhan penduduk menjadi penting melalui program keluarga berencana (KB). Salah satu metode kontrasepsi yang efektif adalah intrauterine device (IUD), namun penggunaannya di Indonesia masih rendah. Upaya peningkatan penggunaan IUD dilakukan melalui peningkatan kuali…

ANALISIS KUALITAS PELAYANAN SAPA 129 DALAM PENANGANAN KASUS KEKERASAN DI UPTD…

Violence against women and children is a crucial and urgent issue that needs to be addressed immediately, The Technical Implementation Unit for Women and Children Protection (UPTD PPA) of South Sumatra Province serves as an extension of the Ministry of Women Empowerment and Child Protection (KemenPPPA), providing direct services to victims in the provincial area. One of the online services prov…

EVALUASI PENGARUH WAKTU TUNGGU RESEP TERHADAP TINGKAT KEPUASAN PASIEN RAWAT J…

Pharmaceutical services are an important aspect of health facilities that directly affect patient satisfaction, one such service is prescription services. Patients often complain about waiting time for prescription services because it impacts their experience obtaining health services. The objective of this study evaluates how waiting time towards prescription services affects outpatient satisf…

BUKU AJAR KOMUNIKASI PELAYANAN KESEHATAN

Edition

-

ISBN/ISSN

978-602-74281-1-9

Collation

xiv, 232 hlm.; illus.; 24 cm.

Series Title

-

Call Number

610.696 Mun k

DASAR- DASAR KESELAMATAN PASIEN PADA PRAKTIK DOKTER GIGI

Edition

1

ISBN/ISSN

978-602-432-768-2

Collation

xvi, 165hlm.; 24cm

Series Title

-

Call Number

617.6 Mar d

KESEHATAN REMAJA INDONESIA DAN PELAYANANNYA

Edition

1

ISBN/ISSN

978-602-1099-86-5

Collation

x, 41hlm.; 15cm

Series Title

-

Call Number

362.7 Isf k

Sosiologi Dalam Keperawatan

Edition

1

ISBN/ISSN

978-602-6237-22-4

Collation

,160hlm.; ilus.; 23cm

Series Title

-

Call Number

362.172 Rat s

MANAJEMEN MUTU PELAYANAN KESEHATAN Untuk BIDAN

Edition

1

ISBN/ISSN

978-602-8200-89-9

Collation

x, 145hlm.; ilus.; 21cm

Series Title

-

Call Number

610.73 Sya m

Keperawatan Jiwa Aplikasi Prkatik Klinik

Edition

1

ISBN/ISSN

978-979-756-704-0

Collation

x, 298hlm.; ilus.; tab.; 23cm

Series Title

-

Call Number

362.16 Azi k

Buku Ajar MANAJEMEN PELAYANAN KESEHATAN

Edition

-

ISBN/ISSN

978-979-044-482-9

Collation

xxi, 369 hlm.: ilus.; 24cm

Series Title

-

Call Number

362.106 8 Buc b

EVIDENCE BASED PRACTICE Dalam Pelayanan Kesehatan

Edition

-

ISBN/ISSN

978-602-202-283-1

Collation

viii, 104hlm.: Ilus.; 21cm

Series Title

-

Call Number

618 Ikh e

POSYANDU KESEHATAN JIWA

Edition

-

ISBN/ISSN

978-623-203-186-9

Collation

xiv, 77hlm.: Ilus.; 24cm

Series Title

-

Call Number

362.2 Win p

EXCELLENT SERVICE For Nurses Spirit to Heal, Passion to Serve

Edition

-

ISBN/ISSN

978-602-0946-57-3

Collation

x, 141hlm.: Ilus.; 21cm

Series Title

-

Call Number

610.73 Anw e

ORGANISASI DAN MANAJEMEN PELAYANAN KESEHATAN

Edition

-

ISBN/ISSN

978-602-7960-26-8

Collation

viii, 183hlm.; 25cm

Series Title

-

Call Number

610.6 Tan o

Pedoman Praktis Safe Motherhood ASUHAN IBU & BAYI

-

BUKU ACUAN NASIONAL PELAYANAN KESEHATAN MATERNAL DAN NEONATAL

Edition

-

ISBN/ISSN

-

Collation

xxiv, 608 hlm. : ilus. ; 24 cm.

Series Title

-

Call Number

362.198 Buk b

Dasar Organisasi Dan Manajemen UNIT KERJA REKAM MEDIS

Edition

1

ISBN/ISSN

978-623-7137-53-5

Collation

xiv, 194 hlm.; 24cm

Series Title

-

Call Number

610.28 Fai d

Panduan Pencegahan Infeksi untuk Fasilitas Pelayanan Kesehatan dengan Sumber …

-

PERANAN INFORMED CONSENT DALAM TRANSAKSI TERAPEUTIK: SUATU TINJAUAN YURIDIS P…

Edition

-

ISBN/ISSN

979-414-805-9

Collation

xx, 264 hlm, : ill. ; 21 cm

Series Title

-

Call Number

344.041 2 Kom p

EVALUASI PELAYANAN PASIEN BPJS RAWAT INAP DI RSUD RADEN MATTAHER PROVINSI JAMBI

Penelitian ini bertujuan untuk menganalisis kualitas pelayanan pasien BPJS Rawat Inap di RSUD Raden Mattaher Provinsi Jambi serta untuk mengetahui faktor penyebab kerugian pelayanan pasien BPJS rawat inap di RSUD Raden Mattaher Provinsi Jambi. Penelitian ini dilatarbelakangi oleh tingginya nilai kerugian yang diakibatkan dari ketidaksesuaian biaya perawatan dan tarif BPJS rawat inap tahun 2019 …