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PENGALAMAN DAN PERSEPSI PASIEN JAMINAN KESEHATAN NASIONAL (JKN) TERHADAP WAKT…
Long waiting times not only affect patient satisfaction but also shape patients’ experiences and perceptions of hospital service quality. Objective. This study aims to analyze the perceptions and experiences of JKN patients regarding waiting times for outpatient clinic services at Sriwijaya General Hospital, Palembang City, and to identify the psychological factors influencing these perceptio…
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- xxii, 299 hlm.; ilus.; tab.; 29 cm.
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- T1938732026
ANALISIS MUTU PELAYANAN KESEHATAN RAWAT JALAN DARI PERSPEKTIF KEPUASAN PASIEN…
Everyone has the same rights in obtaining access to resources in the health sector and obtaining safe, quality, and affordable health services in accordance with their health conditions. The purpose of this study was to analyze the quality of outpatient health services from the perspective of patient satisfaction based on the accreditation status of the health center in Lubuklinggau City in 202…
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- xviii, 108 hlm,: ilus.; 29 cm
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- T610392021
ANALISIS PEMANFAATAN PELAYANAN RAWAT JALAN DI INDONESIA TAHUN 2019 (ANALISIS …
Outpatient utilization in Indonesia has experienced ups and downs. According to BPS data, in 2016 the percentage of the population utilized outpatient services was 56.27%, in 2017 it was 46.32 and in 2018 it was 48.66%. This study aimed to analyze the utilization of outpatient services in Indonesia using Susenas 2019. This research is a quantitative study using secondary data from 2019 National…
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- xvii, 79 hlm,: ilus.; 29 cm
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- T484082021
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