The quality of hospital services is an essential factor in determining patient satisfaction, particularly among participants of the National Health Insurance (JKN), who represent the largest group of outpatient service users. Preliminary observations indicate that several service dimensions at Ernaldi Bahar Hospital in Palembang are not yet optimal, potentially affecting patient satisfaction. T…
Stunting remains a priority health issue in Indonesia, including in Muara Enim Regency. Dr. H.M. Rabain Regional General Hospital established the BANG SERA Program as an effort to accelerate stunting management through an integrated, cross-professional and cross-sectoral care approach. This study aims to explore innovations related to the implementation of the BANG SERA (Rabain Healthy Nutritio…