MEASURING THE USABILITY OF HOTEL MANAGEMENT INFORMATION SYSTEM BASED ON ISO 9241-11 (A CASE STUDY: ANUGERAH PALEMBANG HOTEL) By Yulizar Affandy 09031281924032 ABSTRACT This study aims to measure the usability aspect of the Visual Hotel Program (VHP) management information system used at Hotel Anugerah Palembang. Until now, no evaluation has been conducted on the VHP system in terms of usability…