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Found 1 from your keywords: author=Ardinata, Rifqi

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PENILAIAN KESENJANGAN KUALITAS PELAYANAN ANGKOT FEEDER LRT MUSI EMAS PERSPEKT…

This study aims to analyze the quality of public transportation services of the Musi Emas LRT Feeder in Palembang City based on the perceptions of passengers and drivers. The method used is a quantitative descriptive approach with the Servqual (Service Quality) approach which includes five dimensions: physical appearance, reliability, responsiveness, assurance, and empathy. Data were collected …

Edition: -
ISBN/ISSN: -
Collation: xvii, 210 hlm.; ilus.; tab.; 29 cm.
Series Title: -
Call Number: T1862032025

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