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Found 1 from your keywords: author=Haniah, Siti Aufa

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PENGARUH EFEKTIVITAS KOMUNIKASI INTERPERSONAL TERHADAP KEPUASAN PELANGGAN (St…

This research was motivated by the discovery of complaints written by customers regarding ineffective interpersonal communication with Bank BRI KC A. Rivai's customer service, Palembang City. This study aims to determine and explain whether there is an influence between the effectiveness of interpersonal communication on customer satisfaction and what is the magnitude of the effect. The effecti…

Edition: -
ISBN/ISSN: -
Collation: xiii, 89 hlm.; Ilus.; 29 cm
Series Title: -
Call Number: T1294942023

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