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Found 1 from your keywords: author=Ismail, Lukman Alhakim

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EVALUASI KUALITAS APLIKASI BNI MOBILE BANKING TERHADAP KEPUASAN PENGGUNA MENG…

This study aims to evaluate the quality of the BNI Mobile Banking application on user satisfaction using the End-User Computing Satisfaction (EUCS) and Importance Performance Analysis (IPA) methods. The EUCS method is used to measure user satisfaction based on five main dimensions, namely content, accuracy, format, ease of use, and timeliness. Meanwhile, IPA is used to analyze application perfo…

Edition: -
ISBN/ISSN: -
Collation: xi, 57 hlm.; ilus.; 29 cm
Series Title: -
Call Number: T1630842024

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