This study aims to analyze the effectiveness of Web e-Faktur in reporting VAT Periodic Tax Returns (SPT Masa PPN) at KPP Pratama Palembang Ilir Timur. Web e-Faktur is a system implemented by the Directorate General of Taxes to facilitate taxpayers in electronically filing their tax reports. This research employs a qualitative approach with a descriptive method, referring to Duncan's organizatio…