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Found 1 from your keywords: author=Kadelazea, Kadelazea

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PENANGANAN KELUHAN PELANGGAN (COMPLAINT MANAGEMENT) MELALUI APLIKASI PLN MOBI…

The transformation of digital-based public services has encouraged PT PLN (Persero) to improve service quality through the PLN Mobile application as a medium for online customer services and complaints. This application is expected to facilitate customers in submitting complaints and obtaining service information quickly and efficiently. This study aims to analyze customer complaint management …

Edition: -
ISBN/ISSN: -
Collation: xv, 240 hlm.; ilus.; tab.; 29 cm.
Series Title: -
Call Number: T2007962026

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