This study aims to determine the effect of service innovation variables on customer satisfaction in Wates Village, Bumi Ratu Nuban District, Central Lampung Regency. The method used in this study was quantitative which was processed using the SPSS version 22 application. The sample from the study was 70 Village Electronic Samsat (E-SAMDES) users, in Wates Village, Bumi Ratu Nuban District, Cent…