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Found 1 from your keywords: author=Phutri, Rizka Ananda

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STRATEGI KOMUNIKASI PELAYANAN PELANGGAN DALAM MENANGANI KELUHAN TERKAIT PEMAD…

This study is entitled "Customer Service Communication Strategy in Handling Complaints Related to Power Outages at PT PLN UID S2JB Palembang". The purpose of this study is to examine how the South Sumatra, Jambi, and Bengkulu Distribution Unit (UID S2JB) of PT PLN (Persero) in Palembang handles public complaints related to power outages. The increasing number of customer complaints, especially …

Edition: -
ISBN/ISSN: -
Collation: xiii, 105 hlm.; ilus.; 29 cm
Series Title: -
Call Number: T1922042025

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