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Found 1 from your keywords: author=Reynaldi, Zikry

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EVALUASI LAYANAN SISTEM INFORMASI TICKET MANAGEMENT MENGGUNAKAN COBIT 5 DAN I…

This Study aims to evaluate the Ticket Management Information System services at BPJS Kesehatan Branch Office using COBIT 5 and ITIL V3 2011. It is known that one of the important aspects that need to be considered in implementing IT is that the services provided can support users performance to achieve the targets, vision and mission that have been determined by the company. One of them is the…

Edition: -
ISBN/ISSN: -
Collation: xiii, 75 hlm,: ilus.; 29 cm
Series Title: -
Call Number: T405962021

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